(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Ashtabula, OH

18d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams while supporting store operations, customer service, financial performance, and business objectives in the designated store area. The role teaches, trains, and mentors associates; communicates expectations and company direction; supports change efforts; and uses technology and business initiatives to implement solutions. It models exceptional customer service, resolves customer concerns, and leads improvements to the customer experience. The GM Coach reviews profit-and-loss performance, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to reduce shrink and achieve sales and profit goals. It also hires, trains, assigns, recognizes, and develops associates; promotes belonging; coordinates work with stakeholders; tracks progress toward goals; identifies improvement opportunities; and ensures compliance with company policies, procedures, values, and ethics standards. The position supports Walmart’s values by fostering inclusive, high-performing teams; acting with integrity; serving customers and members; and striving for excellence through continuous improvement, learning, and adaptation to new technologies. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Certain positions may also include regional pay zone or complex-structure compensation. Benefits include health, financial, paid-time-off, education, and other benefits, subject to eligibility and plan terms.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams through active listening, store tours, feedback, and mentoring.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer service standards and support customer-service initiatives, including community and outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Review profit-and-loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
Promote a workplace where associates feel a sense of belonging and can thrive.
Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives for customer and business needs.
Set and communicate goals and objectives, build accountability, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
Support continuous learning, improvement, adaptation to change, and the use of new technologies.
Support Walmart’s goal of becoming a regenerative company, including making a positive impact, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly bonuses.