(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Gloucester, VA

1d•$65,000 - $100,000•Onsite

About The Position

The GM Coach leads a designated store area, developing associates and supporting store operations, customer service, financial performance, and company initiatives. The role teaches, trains, listens to associates, tours the store to provide feedback, communicates business objectives, and helps implement company changes and business solutions. It models exceptional customer service and supports customer-service initiatives, resolves customer concerns, and improves processes to provide a high-quality customer experience. The GM Coach drives sales and financial results by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, overseeing seasonal transitions and operational processes, and addressing shrink. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets clear expectations; supports staffing needs; and fosters a workplace where associates feel they belong. It coordinates work with stakeholders, tracks progress toward goals, identifies improvements, and ensures compliance with company policies, values, ethics, and operating practices. The position is based at the Walmart location at 6819 Walton Lane, Gloucester, Virginia. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses and potential additional compensation for eligible positions or locations. Walmart lists health, financial, paid-time-off, leave, disability, discount, education, and other benefits; eligibility and terms may vary.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all required job trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and actively listen to associates; tour stores and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, provide clear expectations and guidance, and communicate business objectives to teams.
Model customer service standards and support customer-service and community-outreach initiatives.
Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve customer experience.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations and support staffing needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, track progress toward goals, and identify improvement opportunities.
Promote belonging, accountability, adaptability, and continuous learning among associates.
Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.