(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Macedonia, OH

10d•$65,000 - $100,000•Onsite

About The Position

The GM Coach leads and develops teams, drives customer service and financial performance, and oversees operations in the designated store area. The role involves coaching associates, communicating company direction and business initiatives, managing merchandise presentation and inventory flow, and implementing plans to achieve sales, profit, and customer experience goals. The GM Coach also ensures compliance with company policies and supports Walmart’s mission, values, and standards of ethics and integrity. The role emphasizes building high-performing, inclusive teams; developing and recognizing talent; acting with integrity; serving customers and members; and pursuing continuous improvement. The position is based at 8160 Macedonia Commons Blvd, Macedonia, Ohio.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, train, and coach associates; communicate expectations and provide feedback through store tours and other interactions.
Model and support exceptional customer service and implement initiatives to resolve customer needs, complaints, and issues.
Review profit and loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; support staffing needs and company growth.
Coordinate and oversee job-related activities and assignments, build relationships with stakeholders, and track progress toward goals.
Identify improvement opportunities, promote adaptability and continuous learning, and support company change efforts.
Ensure compliance with company policies and procedures, and provide guidance on applying them in business processes.
Promote a culture of belonging, integrity, accountability, and customer focus.