Global Security Operations Center Position

Allied Universal • Shoreview, MN

12d

About The Position

The GSOC Operator monitors, analyzes, documents, and responds to security and operational events across multiple locations. The role works in a technology-driven, 24/7 operations environment and requires strong critical thinking, communication, situational awareness, incident-management, multitasking, and decision-making skills. The listed pay rate is $25.75 per hour, paid weekly. Available schedules include first, second, and third shifts, with Wednesday–Sunday schedules listed as 40 hours per week and Monday–Tuesday schedules listed as 16 hours per week.

Allied Universal is a security and facility services company. The posting describes career-growth opportunities and lists medical, dental, vision, life, disability, retirement, and paid-time-off benefits. Applicants are subject to a background investigation, and licensing requirements may apply under state or local law.

Requirements

• At least one year of security experience, or prior law-enforcement or military experience, as stated in the job description.
• At least two years of military, law-enforcement, government, or security experience, as stated in the qualifications section.
• A valid driver's license with at least one year of driving history; the posting also says a valid driver's license is required for driving positions only.
• At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
• A high school diploma or equivalent, or five years of verifiable experience.
• Strong written and verbal communication skills.
• Ability to prioritize multiple incidents and tasks simultaneously.
• Proficiency with Microsoft Office applications and security technology platforms.
• Ability to work independently with exceptional attention to detail.
• Applicants are subject to a background investigation in accordance with applicable law; licensing requirements may apply.

Nice To Haves

• Experience working in a Security Operations Center (SOC/GSOC) environment.
• Experience with access control, video management, incident management, and mass-notification systems.
• Experience with ServiceNow.

Responsibilities

• Operate and manage the S2 NetBox Access Control System, including generating reports, responding to alarms, investigating activity, and navigating system partitions.
• Use the Milestone Video Management System to review and monitor video and collect evidence for investigations and security incidents across a network of more than 1,000 cameras.
• Manage and respond to incidents through ticketing systems, ensuring timely, accurate documentation and closure.
• Create, distribute, and manage emergency and operational communications using mass-notification platforms.
• Administer the Traka Key Management System, including creating profiles, assigning access levels, and maintaining key accountability.
• Generate and maintain incident reports and asset information using Fusion/Salesforce platforms.
• Monitor intelligence feeds through Dataminr, evaluate emerging threats, and escalate incidents according to established procedures.
• Maintain detailed incident documentation and provide timely communications to internal stakeholders and client personnel.
• Prioritize and make decisions while handling multiple incidents and tasks in a 24/7 operations environment.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) or Supplemental Income Plan.
• Eight paid holidays annually, five sick days, and four personal days.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED