Global Logistics Specialist-MCL

Mayo Clinic • Rochester, MN

12d • $25 - $36

About The Position

The Global Logistics Specialist generates statistics and graphs for customer service and quality-control reporting, reviews routes, and tracks financial information. The role participates in negotiating carrier and courier rates and works with Sales to facilitate delivery and arrival of patient specimens to MML. The specialist tracks shipments to and from MML and helps recover or expedite delayed shipments. The position serves as a resource to Sales and Operations for designing and implementing international shipping solutions for MML clients, and assists MML Packaging and other groups with international shipment issues, including customs clearance, expediting, and intervention on distressed shipments. Additional duties include ordering department and courier supplies, providing guidance on IATA, DOT, and international regulations, designing and testing shipping containers and methods, monitoring expenses, and auditing vendor invoices for Supervisor approval.

A two-year commitment to the role is required. The position is not eligible for visa sponsorship or visa transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• High school diploma or GED and four years of transportation, logistics, customer service, or laboratory-related experience; alternatively, an associate degree in Supply Chain Management, Business or a related business discipline, healthcare, or a related field and two years of such experience.
• Skills in systems analysis, planning, and negotiating.
• Above-average human relations, customer service, and communication skills for dealing with clients, couriers, and vendors.
• Self-motivation, strong organizational and computer skills, ability to work independently of direct supervision, and commitment to serving a broad customer base.
• Computer skills and experience working with databases.

Nice To Haves

• At least five years of prior experience in business, customer service, human relations, and/or accounting.
• Experience with couriers or logistics systems.
• Lawson experience.

Responsibilities

• Generate statistics and graphs for customer service and quality-control reporting.
• Review routes and track financial information.
• Participate in negotiating carrier and courier rates.
• Work with Sales to facilitate delivery and arrival of patient specimens to MML.
• Track shipments to and from MML and assist with recovering and expediting delayed shipments.
• Support Sales and Operations in designing and implementing international shipping solutions for MML clients.
• Assist MML Packaging and other areas with international shipment issues, including customs clearance, expediting, and intervention on distressed shipments.
• Order department and courier supplies as needed.
• Serve as a resource on IATA, DOT, and international regulations.
• Design and test shipping containers and shipping methods.
• Monitor expenses, audit vendor invoices, and prepare invoices for Supervisor approval.

Benefits

• Medical coverage with multiple plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSA pre-tax savings accounts for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED