Global Logistics Analyst
About The Position
The Presidio Global Logistics Analyst manages in-country quoting for international hardware, software, and services orders. The role works directly with Presidio’s network of in-country partners and distributors to obtain accurate, timely quotes and support order fulfillment across more than 90 countries. This is a remote opportunity, with the Eastern Standard Time zone preferred. The analyst processes quote requests, gathers order and shipment details, coordinates with partners and internal stakeholders, tracks turnaround targets, and maintains records in Salesforce and supporting trackers. The role also troubleshoots quote discrepancies, applies country-specific tax and import/export requirements, follows OEM registration and qualification processes, stays current on global trade regulations, and assists with internal reviews of global sourcing orders.
Requirements
- Experience handling hazardous materials and lithium battery shipments under IATA, IMDG, or DOT requirements.
- At least 3 years of experience in global logistics, international shipping, supply chain operations, or related analytical roles.
- Strong working knowledge of U.S. export regulations, including EAR and ITAR as applicable, customs documentation, HTS classification, and INCOTERMS.
- Hands-on experience tracking international shipments and working with freight forwarders and customs brokers.
- Exposure to global trade requirements, including duties, VAT, import/export documentation, and regulatory considerations.
- Experience supporting multiple stakeholders in a fast-paced operational environment.
- Ability to analyze data, identify issues, and efficiently resolve execution-level problems.
- Bachelor’s degree or an equivalent combination of education, experience, and/or military service.
- 1–3 years of experience working in logistics or global business.
- Ability to handle high-pressure situations and solve problems at the frontline.
- Ability to work independently with little supervision.
- Proficiency with Microsoft Office, including Word, PowerPoint, Excel, and Outlook.
Nice To Haves
- Familiarity with Salesforce.
- Familiarity with Cisco’s CCW platform.
Responsibilities
- Process incoming in-country quote requests, gather required order and shipment details, and route requests to the appropriate in-country partner or distributor.
- Serve as the point of contact for a portfolio of international partners and distributors, maintain working relationships, and escalate issues as needed.
- Draft and send quote requests to partners and liaise with internal account teams, OEMs, and customers to provide status updates and resolve questions.
- Monitor quote requests against turnaround targets, follow up on outstanding requests, and maintain accurate tracking records.
- Maintain records of quote requests, partner responses, pricing, and case status in Salesforce and supporting trackers.
- Identify and resolve discrepancies in partner quotes, including pricing, tax treatment, and customs documentation, before they affect order fulfillment.
- Apply country-specific requirements, including tax treatment, import/export documentation, and local partner requirements, to each quote.
- Follow OEM-specific registration and qualification processes, such as Dell Cross-Border registration, to confirm deal eligibility and route orders through the correct fulfillment path.
- Stay up to date on global trade regulations and adapt quoting practices as international requirements change.
- Assist with reviewing global sourcing orders for internal approvals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
