Global Logistics Associate

BRUNT Workwear•Wilmington, MA

11h•Hybrid

About The Position

The Global Logistics Associate supports the day-to-day execution of BRUNT’s inbound and domestic logistics operations. The role handles shipment bookings and tracking, inbound records, retail transfers, invoice verification, and the Boot Barn container program. Working under the direction of the Associate Director, Global Logistics, the associate coordinates with freight forwarders, carriers, customs brokers, and warehouse teams to ensure shipments are booked, tracked, documented, and accurately closed across systems. The position is suited to an organized, detail-oriented operator with strong communication skills and a focus on data accuracy and follow-through. The role is based around commuting to BRUNT’s Wilmington, Massachusetts office four days per week. The anticipated base salary is $58,000–$65,000 USD. Benefits and perks include medical, dental, and vision insurance options; a 401(k) plan with company match; 15 days of PTO, 11 paid holidays, and sick leave; performance-based bonus eligibility; and equity if applicable.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field preferred; equivalent operational experience is considered.
1–3 years of experience in logistics, transportation, supply chain, or retail operations; relevant internship or co-op experience counts.
Meticulous record-keeping, data entry, and system organization.
Clear written and verbal communication skills, including confidence following up with external vendors and internal teams.
Ability to identify document discrepancies, ask appropriate questions, and escalate issues when needed.
Strong working knowledge of Microsoft Excel, including VLOOKUPs and basic pivot tables, and Google Workspace.
Ability to commute to the Wilmington, MA office four days a week.

Nice To Haves

Prior experience with ERPs, with NetSuite preferred.
Experience with Shopify, 3PL portals, or Transportation Management Systems (TMS).

Responsibilities

Book and manage routine trucking appointments for inbound containers, shipments, and retail transfers in coordination with carriers, freight forwarders, and 3PL warehouse teams.
Track inbound and domestic shipments from booking through delivery, updating milestones, appointment details, and status changes in internal trackers.
Monitor carrier service-level agreements, identify delays or missed appointments, and escalate risks to the Senior Global Logistics Associate and cross-functional teams.
Coordinate the Boot Barn container program, follow routing guidelines, and accurately log required documentation.
Maintain organized digital shipment files, including bills of lading, delivery orders, appointment confirmations, and proof of delivery.
Create and maintain Advance Shipping Notices and inbound records across systems, ensuring PO numbers, item quantities, and delivery dates match master records.
Maintain the 3PL inbound tracking system and internal reporting tools with accurate milestone dates and receiving statuses.
Compare inbound documents against forwarder and warehouse records, and flag or investigate discrepancies before inventory is received.
Research variances between expected and received inventory with 3PL teams, Warehouse, and Inventory Planning.
Prepare routine daily and weekly shipment and delivery exception reports for internal logistics updates.
Review and line-item match logistics and freight invoices against rate sheets, quotes, and proof of service; identify apparent errors or duplicate charges for Finance review.
Gather, organize, and archive shipping documentation for customs entries, duty filings, and first-sale recordkeeping.
Index invoices, customs filings, and payment confirmations in audit-ready digital folders.
Execute retail inventory transfers from request logging through warehouse release, carrier scheduling, tracking, and system closure.
Coordinate with Retail, Planning, and 3PL teams to provide status updates on retail transfer shipments until products reach stores.
Monitor inbound samples from dispatch through delivery and follow up with carriers about delayed or missing packages.
Log received sample contents against packing slips and flag shortages, damages, or mis-picks to internal partners.
Build responsive working relationships with carriers, forwarders, and warehouse contacts.
Help compile operational metrics, such as on-time delivery and ASN accuracy, for carrier scorecard reviews.
Follow established standard operating procedures and assist in drafting updated task checklists as workflows evolve.
Highlight recurring data errors or logistics bottlenecks to support corrective action planning by senior team members.