Global Logistics Manager

Virgin Voyages•Plantation, FL

2d•Hybrid

About The Position

The Global Logistics Manager provides strategic leadership and end-to-end oversight of global and corporate logistics operations supporting the Virgin Voyages fleet. The role oversees planning, governance, and execution of logistics for products shipped to vessels across business functions, including Hotel, Marine, Technical, Food & Beverage, IT, Marketing, and Sales. Shipments include consumables, spare parts, capital equipment, promotional materials, and supplies for dry dock and special projects. The Manager establishes standards, aligns cross-functional teams, optimizes vendor performance, and uses data to improve service reliability, control costs, and support enterprise-wide operations. The role manages logistics execution across operational and corporate supply channels, working with suppliers, carriers, third-party logistics providers, shipboard teams, and internal stakeholders to support accurate forecasting, product availability, and on-time delivery. It includes logistics strategy, KPI ownership, operational problem-solving, data analytics, responsibility for the logistics P&L, financial forecasting, and end-of-month reporting. The position is based at Virgin Voyages’ head office in Plantation, Florida, in a hybrid environment. Collaboration Days are Tuesday, Wednesday, and Thursday; Mondays and Fridays are remote days.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Operations, Business, or a related field.
At least five years of experience in global logistics, transportation management, or supply chain operations.
Experience managing third-party logistics providers, carriers, freight forwarders, and large-scale shipping operations.
Proficiency with logistics systems, ERP platforms, shipment tracking tools, and analytics solutions.
Advanced proficiency in Microsoft Office and Google Workspace.
Strong problem-solving, negotiation, communication, and vendor management skills.
Knowledge of customs regulations, import/export compliance, and international shipping documentation.
Ability to work effectively with a high degree of autonomy in fast-paced, complex environments.

Nice To Haves

Cruise or maritime industry experience is strongly preferred.
Experience with Tableau or similar analytics solutions is preferred.

Responsibilities

Oversee global transportation operations by air, sea, and ground for all supply categories and corporate purchases shipped to vessels.
Manage logistics planning and execution for fleet operations across ports and warehouse locations worldwide.
Develop and maintain shipping schedules to support accurate, timely deliveries across transportation modes.
Plan and execute logistics supporting dry dock activities in coordination with shipyards, 3PLs, and technical teams.
Ensure safe and compliant storage, handling, and transportation of goods, including regulated products.
Manage third-party logistics provider relationships and performance, including compliance with SLAs and KPIs.
Coordinate hotel-side logistics with the company’s procurement and logistics partner, The Apollo Group.
Oversee relationships with carriers, freight forwarders, warehouses, and port service providers to support reliability and cost efficiency.
Oversee freight planning, rate negotiation, carrier selection, and shipment tracking for containerized, break-bulk, truckload, and air freight.
Manage air freight requests, approvals, and cost controls; review and approve all airfreight requests.
Negotiate and contract clearance services for shipments and partner with the Port Operations Manager to negotiate rates with port agents.
Plan and monitor global warehousing through 3PL partners, supporting inventory flow, material handling, and retrieval accuracy.
Maintain communication among suppliers, 3PLs, ports, shoreside and shipboard teams, procurement, and finance to meet delivery schedules and budget targets.
Review and coordinate container shipping and shipment consolidation across business functions.
Resolve delays, supply shortages, transportation disruptions, and emerging risks such as weather events, port congestion, and geopolitical impacts in collaboration with cross-functional teams.
Ensure compliance with international trade regulations, customs requirements, food safety standards, and company policies.
Maintain accurate, compliant freight, transportation, customs, and warehousing documentation.
Use logistics data and KPIs to improve delivery accuracy, reduce costs, and optimize inventory flow.
Conduct root-cause analyses of delays, shortages, and transportation issues and implement corrective actions.
Develop and maintain dashboards tracking global shipments, inventory movement, budget performance, and vendor KPIs.
Monitor logistics cost drivers, freight market trends, port conditions, and supply chain risks.
Identify opportunities for transportation optimization, vendor consolidation, and operational efficiency improvements.
Develop and execute logistics strategies aligned with operational and financial objectives.
Partner with cross-functional teams to streamline processes, enhance systems, and introduce logistics technologies.
Contribute to developing and maintaining SOPs for consistent global logistics execution.
Represent Supply Chain Logistics in operational reviews, dry dock planning sessions, and internal leadership meetings.
Manage the company’s logistics P&L, financial forecasting, and end-of-month reporting.