Global Logistics Associate

BRUNT Workwear•Wilmington, MA
•$58,000 - $65,000•Hybrid

About The Position

The Global Logistics Associate supports the day-to-day execution of BRUNT’s inbound and domestic logistics operations. The role handles booking trucking appointments, maintaining inbound records, tracking shipments, coordinating retail transfers, assisting with invoice verification, and supporting major customer container programs such as Boot Barn. Working under the Associate Director, Global Logistics, the associate partners with freight forwarders, carriers, customs brokers, and warehouse teams to ensure shipments are booked, tracked, documented, and accurately closed across systems. The position is suited to an organized, detail-oriented operator who communicates clearly and follows through on tasks. The role also maintains shipment and customs records, creates and updates ASNs and inbound records, investigates inventory and document discrepancies, prepares shipment reports, and supports retail transfers and product samples. It contributes to operational metrics and process improvements while following established procedures. The position requires commuting to the Wilmington, Massachusetts office four days a week.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field is preferred; equivalent operational experience is considered.
  • 1–3 years of experience in logistics, transportation, supply chain, or retail operations; relevant internship or co-op experience counts.
  • Meticulous record-keeping, data entry, and system organization.
  • Clear written and verbal communication skills and confidence following up with external vendors and internal teams.
  • Ability to identify discrepancies between documents, ask appropriate questions, and escalate issues when needed.
  • Strong working knowledge of Microsoft Excel, including VLOOKUPs and basic pivot tables, and Google Workspace.
  • Ability to commute to the Wilmington, Massachusetts office four days a week.

Nice To Haves

  • Prior experience with ERPs, preferably NetSuite, Shopify, 3PL portals, or Transportation Management Systems (TMS).

Responsibilities

  • Book and manage routine trucking appointments for inbound containers, shipments, and retail transfers with carriers, freight forwarders, and 3PL warehouse teams.
  • Track inbound and domestic shipments from booking through delivery, updating milestones, appointment details, and status changes in internal trackers.
  • Monitor carrier service-level agreements, identify delays or missed appointments, and escalate risks to the Senior Global Logistics Associate and cross-functional teams.
  • Coordinate execution of the Boot Barn container program according to routing guidelines and accurately log required documentation.
  • Maintain organized digital shipment files, including bills of lading, delivery orders, appointment confirmations, and proof of delivery.
  • Create and maintain Advance Shipping Notices and inbound records across systems, ensuring purchase orders, item quantities, and delivery dates match master records.
  • Maintain the 3PL inbound tracking system and internal reporting tools with accurate milestone dates and receiving status.
  • Compare inbound documents with forwarder and warehouse records, and investigate discrepancies before inventory is received.
  • Research expected-versus-actual inventory variances with 3PL teams, Warehouse, and Inventory Planning.
  • Prepare routine daily and weekly shipment and delivery exception reports.
  • Review and line-item match logistics and freight invoices against rate sheets, quotes, and proof of service; identify apparent errors or duplicate charges for Finance review.
  • Gather, organize, and archive shipping documentation for customs entries, duty filings, and first-sale recordkeeping.
  • Accurately index invoices, customs filings, and payment confirmations in audit-ready digital folders.
  • Execute retail inventory transfers from request logging through warehouse release, carrier scheduling, shipment tracking, and system closure.
  • Provide Retail, Planning, and 3PL teams with status updates on retail transfer shipments until products reach stores.
  • Track inbound product samples, follow up on delayed or missing packages, log received contents against packing slips, and flag shortages, damages, or mis-picks.
  • Build responsive working relationships with carriers, freight forwarders, and warehouse contacts.
  • Help compile operational metrics, including on-time delivery and ASN accuracy, for carrier scorecard reviews.
  • Follow standard operating procedures and assist in drafting updated task checklists as workflows evolve.
  • Highlight recurring data errors and logistics bottlenecks to help senior team members develop corrective action plans.

Benefits

  • Comprehensive medical, dental, and vision insurance options.
  • 401(k) plan with company match.
  • 15 days of paid time off, plus 11 paid holidays and sick leave.
  • Eligibility for a performance-based bonus.
  • Equity, if applicable.
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