Global Logistics Analyst

Presidio•Atlanta, GA

2d•Remote

About The Position

The Global Logistics Analyst manages in-country quoting for international hardware, software, and services orders. The role works directly with Presidio’s network of in-country partners and distributors to obtain accurate, timely quotes and support order fulfillment across more than 90 countries. It is a remote opportunity, with the Eastern time zone preferred. The analyst processes and tracks quote requests, maintains partner relationships and accurate documentation, communicates with internal account teams, OEMs, customers, and partners, and resolves quote discrepancies. The position also applies country-specific tax, import/export, and partner requirements; follows OEM registration and qualification procedures; stays current on global trade regulations; and assists with internal reviews of global sourcing orders.

Requirements

Experience handling hazardous materials and lithium battery shipments under IATA, IMDG, or DOT requirements.
At least 3 years of experience in global logistics, international shipping, supply chain operations, or related analytical roles.
Strong working knowledge of U.S. export regulations (EAR and ITAR as applicable), customs documentation, HTS classification, and INCOTERMS.
Hands-on experience tracking international shipments and working with freight forwarders and customs brokers.
Exposure to global trade requirements, including duties, VAT, import/export documentation, and regulatory considerations.
Experience supporting multiple stakeholders in a fast-paced operational environment.
Ability to analyze data, identify issues, and resolve execution-level problems efficiently.
Bachelor’s degree or an equivalent combination of education, experience, and/or military service.
1–3 years of experience working in logistics or global business.
Ability to handle high-pressure situations and solve problems at the frontline.
Ability to work independently with little supervision.
Proficiency with Microsoft Office, including Word, PowerPoint, Excel, and Outlook.

Nice To Haves

Familiarity with Salesforce.
Familiarity with Cisco’s CCW platform.

Responsibilities

Process incoming in-country quote requests, gather order and shipment details, and route requests to the appropriate partner or distributor.
Manage relationships with a portfolio of international partners and distributors, serving as a point of contact and escalating issues as needed.
Draft and send quote requests and communicate status updates or resolve questions with partners, internal account teams, OEMs, and customers.
Monitor quote requests against turnaround targets, follow up on outstanding requests, and maintain current tracking records.
Maintain records of quote requests, partner responses, pricing, and case status in Salesforce and supporting trackers.
Identify and resolve discrepancies in partner quotes, including pricing, tax treatment, and customs documentation, before they affect order fulfillment.
Apply country-specific tax treatment, import/export documentation, and local partner requirements to quotes.
Follow OEM-specific registration and qualification processes to confirm deal eligibility and route orders through the correct fulfillment path.
Stay up to date on global trade regulations and adapt quoting practices as international requirements change.
Assist with reviewing global sourcing orders for internal approvals.