Global HRBP Manager for Human Resources

UPS Supply Chain Solutions

2d•Hybrid

About The Position

The HR Business Partner (HRBP) Manager builds a strong support relationship with global HR leaders and provides strategic support to research, design, and guide deployment of business-relevant HR strategies and solutions within an assigned district, country, or function. The role uses in-depth business or functional knowledge to identify HR improvement opportunities and collaborates with stakeholders to assess HR program, service, and initiative design and delivery. It acts as a function advocate and change champion while supporting the director-level HRBP in forecasting business talent needs, retention strategies, succession planning, and projects directed by the HRBP Director. The position supports strategic relationships between HR and the enterprise, translates business challenges into focused HR initiatives, and helps optimize talent across the globe. It supports special projects through research, presentations, and program design, and may guide HRBP support staff. The role partners with the HRBP Director, Centers of Excellence (COEs), HR Services, HR Shared Services, other HRBPs, and business leaders to monitor HR program results, improve delivery, support talent strategies, and address escalated HR issues. It also coaches HRBP Supervisors and other HR colleagues and may support other districts, countries, or functions as requested. The HRBP Manager advocates for the Human Resources function, uses workforce data and research to identify opportunities to improve efficiency, effectiveness, productivity, and employee experience, and champions business-relevant HR processes and programs. It supports succession planning and leadership development, helps identify talent gaps and mitigate risks, and builds trusted advisory relationships with global HR management. The role is hybrid and requires the employee to be located in the same geographic area as the job and available to report to the Atlanta corporate office.

Requirements

Must be located in the same geographical area as the job.
Must be willing and available to report to the Atlanta corporate office on a hybrid basis.
Bachelor’s degree or international equivalent, or current UPS employee with a minimum of three years of UPS experience.
Minimum of three continuous years of management experience.
Recent, relevant Human Resources experience.
Advanced skills in Excel and PowerPoint.
Proven experience leading and developing management employees.
Advanced working knowledge of HR systems, specifically Workday.
Demonstrated history of managing large-scale projects and driving them to completion.
Energetic, proactive work ethic and ability to manage upwards.
Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Advanced skills utilizing analytics platforms.
Labor relations experience, preferably at a large organization.
Project Management and/or Lean Six Sigma certification.
Prior regional or district HR management experience.
Master’s degree.

Responsibilities

Support the strategic relationship between HR and the enterprise, helping define business challenges and translate them into focused HR initiatives.
Understand business processes and HR function drivers to support talent expertise and talent optimization across the globe.
Conduct research, develop presentations, and design programs for specific projects and initiatives as directed by the HRBP Director.
Guide additional HRBP support staff, including HRBP Supervisors, on special projects and initiatives.
Manage upwards throughout the HRBP structure to advance talent optimization strategy.
Help identify opportunities to deliver value-added HR services and programs and develop relevant HR initiatives.
Serve as an escalation point for Supervisor-level HRBPs and peers, where applicable.
Monitor HR program results and work with the HRBP Director, COEs, and HR Services to facilitate changes and improvements.
Support other districts, countries, or functions as needed and requested by HRBP leaders or the HRBP Director.
Coach HRBP Supervisors, Mid-Managers, and other colleagues.
Help identify evolving talent needs and support succession planning and ongoing leadership development conversations.
Work with HR staff from Supervisor level through VP level to identify talent gaps and implement changes to address risks, as directed by the HRBP Director.
Help ensure consistent talent strategy as set by the Human Resources Leadership team and directed by the HRBP Director.
Advocate for the Human Resources function in developing and delivering HR strategies.
Use business-relevant and workforce-level data insights and research trends to identify opportunities to improve efficiency, effectiveness, productivity, and employee experience.
Champion execution of business-relevant HR processes and COE-defined initiatives, including performance management, annual compensation, and training initiatives.
Apply awareness of HR operating environment goals and objectives when implementing HR programs and addressing escalated HR issues.
Partner with HR Shared Services to maintain business-specific policies and overall compliance.
Support trusted-advisor relationships with the Global HR Management team and provide input to advice, guidance, and talent expertise for business decisions.
Support development of a strategic talent pipeline through recruiting, talent development, performance management, and leadership development strategies.
Collaborate with HRBPs, COEs, and HR Shared Services to align on innovation and people agendas, share practices across geographies, and evaluate HR solution effectiveness.
Listen actively and consider differing points of view to arrive at the best solution.