Global Account Manager

Schweitzer Engineering Laboratories (SEL) • Boise, ID

17d • $100,000 - $193,900

About The Position

The Global Account Manager develops and grows customer relationships and sales of SEL solutions across multiple countries, complex territories, or geographically diverse regions. The role serves as the primary customer contact, develops strategic account plans, aligns solutions with customer needs, and coordinates with regional sales leadership and cross-functional teams across disciplines and geographies. The position also contributes to forecasting and uses CRM and other business tools to manage customer information, opportunities, and sales activities. Travel may be up to 30% of the time.

Requirements

• Bachelor’s degree or equivalent experience.
• 10+ years of progressively increasing responsibility in a technical sales environment.
• Demonstrated knowledge of electric power utility and/or critical process industry sales, customer service, and technical support.
• Knowledge of successful financial, business, and sales models.
• Proven experience managing complex regional sales efforts, territories, and teams.
• Excellent interpersonal, leadership, and communication skills.
• Ability to learn and communicate technical details of SEL solutions and competitive offerings.
• Strong writing, documentation, presentation, and communication skills.
• Ability to travel up to 30% of the time.

Responsibilities

• Identify and develop relationships with key customer influencers, stakeholders, and decision-makers to grow sales of SEL solutions.
• Develop and maintain strategic account plans to execute customer-specific sales strategies and achieve business objectives.
• Understand customer requirements and align SEL solutions with operational and strategic needs.
• Participate in forecasting through annual sales planning and periodic updates to strategic account plans.
• Serve as the primary point of contact for customers and build relationships with stakeholders and executive leadership.
• Lead cross-functional teams across multiple disciplines and geographies to understand and meet customer needs.
• Partner with regional sales leadership to align territory strategies with SEL’s strategic objectives.
• Manage sales efforts across multiple countries, complex territories, or geographically diverse regions.
• Use CRM and other business tools to maintain customer information, track opportunities, and document sales activities.
• Foster collaboration, high performance, and commitment to SEL values.

Benefits

• Employer-funded stock ownership plan (ESOP) and personal 401(k) options.
• Medical, prescription, dental, vision, life, and disability insurance.
• 10 paid holidays, annual vacation accrual starting at 12 days, and 9 paid sick days.
• Paid family and medical leave covering 90% of pay.
• STEM courses, apprenticeships, tuition assistance, and engineering development programs.
• Wellness, fertility, adoption, and flexible spending benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior