Global Account Manager

Schweitzer Engineering Laboratories • Alpharetta, GA

6h

About The Position

The Global Account Manager develops customer relationships and sales of SEL solutions across multiple countries, complex territories, or geographically diverse regions. The role serves as customers’ primary point of contact, aligning solutions with their operational and strategic requirements while coordinating cross-functional teams and regional sales leadership. It also includes strategic account planning, sales forecasting, opportunity tracking, and fostering collaboration and commitment to SEL values. The position is open to multiple locations, including internal U.S. employees located elsewhere.

Requirements

• Bachelor’s degree or equivalent experience.
• 10+ years of progressively increasing responsibility in a technical sales environment.
• Demonstrated knowledge of electric power utility and/or critical process industry sales, customer service, and technical support.
• Knowledge of successful financial, business, and sales models.
• Proven experience managing complex regional sales efforts, territories, and teams.
• Excellent interpersonal, leadership, and communication skills.
• Ability to learn and communicate technical details of SEL solutions and competitive offerings.
• Strong writing, documentation, presentation, and communication skills.
• Ability to travel up to 30% of the time.

Responsibilities

• Identify and develop relationships with key customer influencers, stakeholders, and decision-makers to grow sales of SEL solutions.
• Develop and maintain strategic account plans to execute customer-specific sales strategies and achieve business objectives.
• Understand customer requirements and align SEL solutions with their operational and strategic needs.
• Participate in forecasting through annual sales planning and periodic updates to strategic account plans.
• Serve as the primary customer point of contact and build relationships with stakeholders and executive leadership.
• Lead cross-functional teams across disciplines and geographies to understand and meet customer needs.
• Partner with regional sales leadership to align territory strategies with SEL’s strategic objectives.
• Manage sales efforts across multiple countries, complex territories, or geographically diverse regions.
• Use CRM and other business tools to maintain customer information, track opportunities, and document sales activities.
• Foster collaboration, high performance, and commitment to SEL values.

Benefits

• Employer-funded stock ownership plan (ESOP) and personal 401(k) options.
• Medical, prescription, dental, vision, life, and disability insurance.
• 10 paid holidays.
• Annual vacation accrual starting at 12 days.
• 9 paid sick days.
• Paid family and medical leave covering 90% of pay.
• STEM courses, apprenticeships, tuition assistance, and engineering development programs.
• Wellness, fertility, adoption, and flexible spending benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior