Glass Application Engineer
About The Position
The Glass Applications Engineer is a highly technical and customer-focused role responsible for supporting the development, application, and manufacturing of advanced glass solutions for mission-critical OEM applications serving our “Core Four” markets, aerospace, defense, life sciences, and semiconductors. This position serves as a key member of the Technology organization while also acting as a hands-on engineering resource to plant operations, quality, and commercial teams. This role will support new glass formulations and designs, customer applications, product development, and manufacturing process optimization while collaborating cross-functionally across the organization. The Glass Engineer will routinely interact with customers and travel alongside the Sales team to provide technical expertise, support customer initiatives, and strengthen strategic partnerships.
Requirements
- Strong understanding of glass science, material behavior, and manufacturing processes.
- Excellent communication and presentation skills with the ability to communicate technical concepts to both technical and non-technical audiences.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Ability to work cross-functionally in a fast-paced manufacturing environment.
- Proficiency in Microsoft Office Suite and technical reporting/documentation.
- Ability to travel up to 50% of the time.
- Ability to work in both office and manufacturing environments while following all applicable safety requirements.
- Minimum 5 years of experience in glass engineering, materials science, manufacturing engineering, or related technical environment.
- Experience with glass formulations and applications, thermal properties, process development, and manufacturing operations preferred.
- Experience supporting both development and production environments strongly preferred.
- Customer-facing technical support or application engineering experience preferred.
Responsibilities
- Serve as the key technical liaison between McDanel’s customers in our “Core Four” markets and internal teams by evaluating customer requirements, supporting technical discussions, and recommending application-specific glass solutions.
- Support the development and optimization of new glass formulations, product designs, and manufacturing processes to meet customer and business objectives.
- Provide technical support to manufacturing operations by assisting with troubleshooting, root cause analysis, corrective actions, and continuous improvement initiatives.
- Travel with the Sales team to customer sites, trade shows, support technical presentations, identify unmet customer needs and opportunities, and strengthen customer relationships across strategic markets.
- Educate sales and account teams on McDanel’s technical product offerings to enhance their understanding and engagement.
- Partner with Operations, Quality, Engineering, R&D, and Commercial teams to ensure successful product development, commercialization, and production support.
- Analyze technical and production data to identify trends, improve product performance, and support operational decision-making.
- Prepare technical reports, documentation, and presentations for both internal and external stakeholders.
- Support innovation initiatives focused on advancing glass technologies, improving process capability, and increasing operational efficiency.
- Stay informed about the latest developments in glass materials science and engineering, including, but not limited to, regular literature review and attending relevant academic conferences.
- Demonstrate behaviors aligned with company values, actively contribute to a strong safety culture, and perform other duties and responsibilities as assigned in a professional manner.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
