German Speaking Travel Support Advisor - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d • Onsite

About The Position

About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with world-class organizations. As a leader in European recruitment, we specialize in identifying high-caliber professionals for roles that define excellence in the global service industry. Job Overview We are currently seeking a motivated professional for a German Speaking Travel Support Advisor position in Bulgaria, supporting one of our most prestigious international travel partners. This role is a perfect opportunity to build your career among other German-speaking jobs in an vibrant environment where customer satisfaction and travel excellence are at the forefront of every interaction.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Strong proficiency in English to thrive in our international team.
• Excellent communication skills and a passion for the travel industry.
• Proven ability to navigate multiple software platforms simultaneously.
• A valid EU passport or legal right to work within the European Union.

Nice To Haves

• Previous experience in customer service, hospitality, or travel-related sectors is highly advantageous.

Responsibilities

• Manage travel inquiries and reservations with precision, ensuring a seamless experience for our premium client base.
• Provide expert guidance on flight, hotel, and vehicle rental bookings while addressing specific travel constraints.
• Resolve complex scheduling issues and travel disruptions with a professional, solution-oriented mindset.
• Act as a primary point of contact, delivering high-quality support in the travel industry.
• Maintain detailed customer records and travel documentation in compliance with industry standards.
• Collaborate with global teams to ensure consistent service delivery across various travel routes.
• Utilize internal booking systems to optimize travel itineraries and maximize cost-efficiency for travelers.

Benefits

• Competitive Monthly Salary package.
• Fully Paid Training program to ensure your professional success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a stress-free transition to your new home.
• Attractive Monthly Performance Bonus to reward your dedication and results.
• A vibrant, multicultural office environment that fosters growth and career advancement.
• Relocation support and networking events, making this one of the most desirable jobs in Bulgaria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed