Genesis Service Drive Concierge
About The Position
Genesis of Cherry Hill is seeking a service drive concierge to support its growing customer service operation. The role serves customers as they arrive for and leave service visits, helps check customers in using service-lane technology, and transitions them to their assigned Service Advocate. It also helps streamline service-drive, loaner, and parking-lot operations and contributes to the running and maintenance of the facility as needed. No prior automotive experience is required. The employer describes this as a full-time, 40-hour-per-week customer-service position with a potential career path.
Requirements
- No prior automotive experience is required.
- Stable work history.
- Enthusiasm and high energy throughout the workday.
- Strong communication and customer-service skills.
- Ability to follow required processes and procedures.
- Professional and energetic attitude, appearance, and work ethic.
- Must pass a background check and drug screen prior to employment.
Responsibilities
- Serve as a concierge when customers arrive for and exit their service visits.
- Check customers in using service-lane technology.
- Transition customers to their assigned Service Advocate.
- Help streamline and manage service-drive, loaner, and parking-lot operations.
- Contribute to the overall running and maintenance of the facility when asked.
- Follow processes and procedures required for the Genesis customer experience.
Benefits
- Industry-leading pay with a bonus plan.
- Choice of three health insurance plans.
- Choice of two dental plans.
- Paid vacation up to four weeks.
- 401(k) retirement plan with company match.
- Choice of two vision and eyeglass plans.
- Company-paid life insurance.
- Optional benefits including disability insurance, legal services, group term life insurance, and critical illness insurance.
- Work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
