General Merchandise Team Leader (3:30am start)

Target • Topsham, ME

2d • $23 - $39

About The Position

The General Merchandise Team Leader leads a team responsible for operations, process, and efficiency while delivering a consistent, guest-first shopping experience. The role coordinates merchandise replenishment, pricing and signing, merchandising and sales-floor maintenance, backroom organization, and inbound, outbound, and fulfillment work. The leader plans and assigns work in alignment with business priorities and, with guidance from a direct leader, supports sales goals, operational improvements, team development, and guest engagement.

The position involves coaching and holding team members accountable, reviewing business and team metrics to identify improvement opportunities, maintaining product availability and accurate pricing, and supporting safety, compliance, and security practices. The leader may also provide guest-service support, assist with fulfillment, and occasionally assume store-level leadership-on-duty responsibilities. The listed schedule has a 3:30 a.m. start; hours may fluctuate based on business needs, and the role requires flexibility for varying shifts, including nights, weekends, holidays, and closing shifts.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders and scan, handle, and move merchandise safely, including frequently lifting or moving items up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently meet those commitments.
• Observe team performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and celebrate results.
• Lead daily and weekly workload execution for department and store sales goals, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and completing price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Review reporting to identify gaps in General Merchandise processes and help develop improvement plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic while aligning work with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately; assess fulfillment reporting and help identify gaps and plans to address them.
• Ensure merchandise is in stock, available, accurately priced, and signed on the sales floor; collaborate with other teams and leaders to prepare the store for guests.
• Relay relevant Target communications, trends, and product information to team members.
• Evaluate candidates as directed, support onboarding and learning best practices, coach and develop team members, and identify potential future leaders.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity, ethical conduct, policy compliance, food safety and pricing guidelines, and a safe and compliant workplace.
• Model and lead safe behaviors, identify and correct hazards, respond to incidents, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure procedures if serving as a key carrier.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may have access to medical, vision, dental, life insurance, and other health benefits.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave, paid national holidays, and paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED