General Merchandise Team Leader

Target • San Diego, CA

11d

About The Position

The General Merchandise Team Leader leads General Merchandise operations, process, and efficiency to help provide a consistent guest experience and ensure products are available and easy to shop. The role combines replenishment, pricing and signing, merchandise setting, sales floor and backroom maintenance, and inbound, outbound, and fulfillment responsibilities. The leader plans and assigns workload, supports sales and guest engagement goals, develops hourly team members, and improves execution with guidance from their direct leader. The position is full-time, but does not guarantee 40 hours per week; hours may fluctuate with business needs. Work schedules may vary and include nights, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• High school diploma or equivalent.
• Age 18 or older.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members are trained to provide a consistent, guest-first experience.
• Observe team members, provide feedback, recognize strong performance, and hold the team accountable for guest experience and operational expectations.
• Review guest, financial, team, and fulfillment metrics to identify opportunities, improve execution, and deliver business outcomes.
• Lead daily and weekly workload execution, including receiving, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how product accuracy, stock levels, and sales floor conditions affect inventory, profitability, and availability.
• Assess reporting to identify process gaps and help develop improvement plans for the direct leader to review and approve.
• Assign daily tasks based on workload and guest traffic, aligned with business priorities set by the direct leader.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• Lead pick, pack, and ship fulfillment work accurately when applicable, and assess fulfillment reporting for gaps.
• Collaborate with teams and leaders, including the closing team, to prioritize work and keep the store guest-ready.
• Share relevant product and trend information and Target communications with team members.
• Evaluate candidates as directed, support onboarding and learning, coach team members, address skill gaps, and identify potential future leaders.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote an inclusive, ethical, and respectful workplace and follow Target policies, safety procedures, and role-specific requirements.
• Model and reinforce safe work practices, identify and correct hazards, assist with incident response, and report or investigate injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure procedures as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs, and address store emergency and compliance needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED