General Merchandise Team Leader

Target • Trumbull, CT

2d • $26 - $44

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to deliver a consistent, guest-first shopping experience. The role supports replenishment, pricing and signing, merchandising, sales-floor and backroom upkeep, and inbound, outbound, and fulfillment work. The leader plans and assigns workload in alignment with business priorities, supports sales goals, improves processes and efficiency, and develops team members with guidance from their direct leader. The role may also include occasional store-level Leader on Duty responsibilities, based on store needs.

This is a full-time role, but hours are not guaranteed to be 40 per week and may fluctuate with business needs. The work schedule varies and may include nights, weekends, holidays, closing shifts, and peak shopping times. The position is physically active and requires mobility throughout a shift, access to all areas of the building, climbing ladders, and frequently handling merchandise weighing up to 44 pounds without assistance. Some duties may involve exposure to varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Age 18 or older.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, and accurately handle cash register operations as needed.
• Ability to climb ladders and safely scan, handle, and move merchandise, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible availability for variable hours, nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to remain mobile throughout a scheduled shift, whose length may vary, and work in or be exposed to varying temperatures, humidity, and other elements during certain duties.
• Previous retail experience preferred but not required.

Nice To Haves

• Previous retail experience.

Responsibilities

• Deliver guest experience commitments and help create an easy, inspiring, and friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team performance, provide feedback, recognize effective guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; and align the team on behaviors and execution that improve results.
• Lead daily and weekly workload execution, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Help assess reporting to identify gaps in General Merchandise processes and develop proposed plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic while aligning work with business priorities established by the direct leader.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately; assess fulfillment reporting and help identify gaps and possible solutions.
• Ensure merchandise is in stock, available, accurately priced, and signed, and collaborate with other teams and leaders to keep the store guest-ready.
• Relay relevant Target communications, trends, and product information to team members using available tools and team connection moments.
• Evaluate candidates as directed, support onboarding and learning best practices, coach and develop team members, close skill gaps, and identify future leaders.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Demonstrate inclusivity, ethical conduct, compliance with Target policies and role-specific guidelines, and safe workplace practices.
• Model and lead safety behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts, based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• The posting directs applicants to Target's benefits website for details on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED