General Merchandise Team Leader

Target • Town of Islip, NY

12d • $26 - $44 • Onsite

About The Position

The General Merchandise Team Leader leads General Merchandise operations to deliver a consistent, guest-first experience while ensuring merchandise is available, accurately priced, easy to shop, and efficiently managed. The role supports replenishment, pricing and signing, merchandising, sales-floor and backroom maintenance, inbound and outbound work, and fulfillment as applicable. The leader plans and assigns daily work in alignment with store priorities and sales goals, develops team members, improves processes, and works with leaders and other teams to keep the store guest-ready. The position may occasionally include store-level Leader on Duty responsibilities and requires a variable schedule. Although full-time, the role does not guarantee 40 hours per week; hours may fluctuate with business needs.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and independently prioritize tasks.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without assistance.
• Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver Target’s guest experience commitments and foster a guest-first culture among team members.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and drive results.
• Lead daily and weekly General Merchandise workload with guidance from direct leaders, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, backroom organization, and price changes.
• Educate team members on how operational procedures affect inventory management, profitability, and product availability.
• Assess reporting to identify General Merchandise process gaps and help develop plans for review and approval by the direct leader.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• Lead pick, pack, and ship fulfillment work accurately when applicable; assess reporting and help identify and address gaps.
• Keep products in stock, available, accurately priced, and signed while prioritizing the guest experience; collaborate across teams to ensure the store is guest-ready.
• Relay relevant Target communications, trends, and product information to team members.
• Evaluate candidates as directed, support onboarding and learning best practices, coach and develop team members, and help close skill gaps.
• Identify potential future leaders and develop a talent pool within the department.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity, ethical conduct, safety, and compliance with Target policies and role-specific guidelines; report and correct hazards.
• Model and reinforce safe behaviors, respond to incidents, and report and investigate injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes when serving as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED