General Merchandise Team Leader (3:30am start)

Target • Bedford, NH

1d • $23 - $39 • Onsite

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to deliver a consistent, guest-first experience. The role combines replenishment, pricing and signing, merchandising and display setup, sales-floor and backroom maintenance, and inbound, outbound, and fulfillment work. The leader plans and assigns workload in alignment with business priorities and guidance from their direct leader, supports sales goals and process efficiency, and helps develop team members through training, coaching, feedback, and accountability. The position may occasionally include store-level Leader on Duty responsibilities and requires a flexible schedule, including a 3:30 a.m. start for this posting. Although full-time, hours are not guaranteed to be 40 per week and may fluctuate with business needs.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks.
• Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders and scan, handle, and move merchandise safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible work schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in varying temperatures, humidity, and other elements during certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Ability to work a full-time schedule whose weekly hours may fluctuate according to business needs.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently uphold them.
• Observe team members, provide feedback, recognize strong guest-service performance, and hold the team accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and the guest experience.
• Lead daily and weekly workload execution, with guidance from the direct leader, to support department and store sales goals and guest engagement.
• Oversee receiving, merchandising, signing, setting and updating sales-floor displays, sampling, restocking, backroom organization, and price changes in General Merchandise areas.
• Educate team members on operational procedures and how product organization, accuracy, stock levels, and sales-floor maintenance affect inventory, profitability, and availability.
• Review reporting to identify process gaps and help develop improvement plans for the direct leader's review and approval.
• Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly business priorities.
• Help establish goals and expectations and hold team members accountable, with direction from the direct leader.
• Where applicable, lead pick, pack, and ship fulfillment work accurately; review fulfillment reporting and help identify gaps and plans to address them.
• Ensure merchandise is in stock, available, accurately priced, and signed, and collaborate with store teams and leaders to keep the store guest-ready.
• Share relevant product and trend information and Target communications with team members.
• Evaluate candidates as directed, support onboarding and learning best practices, coach and develop team members, and identify future leadership talent.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable laws and policies.
• Promote inclusivity, ethical conduct, policy compliance, food safety and pricing guidelines, and a safe, compliant workplace.
• Model safe behaviors, correct hazards, hold the team to safety expectations, assist with incident response, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities and address store emergency and compliance needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other comprehensive health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED