General Merchandise Team Leader

Target•Vero Beach, FL
•$22 - $37•Onsite

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to create a consistent, guest-first experience. The role blends operational execution and team leadership to ensure merchandise is available, easy to shop, accurately priced and signed, and supported by effective replenishment, merchandising, backroom organization, inbound, outbound, and fulfillment processes. The Team Leader plans and assigns work in alignment with department priorities and sales goals, with guidance from a direct leader, and helps improve process efficiency, inventory accuracy, and team performance. The position involves coaching and developing team members, reinforcing Target’s guest experience commitments, monitoring guest, financial, and team metrics, and taking action to address gaps. It also includes supporting guest services and fulfillment, maintaining safety and compliance, assisting with physical security and merchandise protection, and occasionally assuming store-level leadership-on-duty responsibilities. This is a full-time role with hours that depend on business needs and may fluctuate; it does not guarantee 40 hours per week. Work schedules may vary and include nights, weekends, holidays, closing shifts, and peak shopping times. The role is active and physically demanding, requires mobility throughout a shift, and may involve exposure to varying temperatures, humidity, and other elements.

Requirements

  • High school diploma or equivalent.
  • At least 18 years old.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members, with effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
  • Flexible availability for nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and help create an Easy, Inspiring and Friendly guest experience.
  • Ensure team members understand, are trained in, and consistently deliver Target’s guest experience commitments and operational standards.
  • Observe team performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
  • Lead daily and weekly General Merchandise workload execution with guidance from direct leaders, including receiving products, merchandising, signing, setting and updating sales-floor displays, sampling, restocking, organizing backrooms, and price changes.
  • Educate team members on operational procedures and how merchandise organization, product accuracy, stock levels, and sales-floor upkeep affect inventory management, profitability, and product availability.
  • Help assess reporting to identify General Merchandise process gaps and develop proposed resolutions for a direct leader to review and approve.
  • Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities set by the direct leader.
  • Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
  • When applicable, lead pick, pack, and ship fulfillment work accurately; assess fulfillment reporting, identify gaps, and help develop a plan.
  • Ensure product is in stock, available, accurately priced, and signed on the sales floor; collaborate with teams and leaders, including the closing team, to identify priorities and keep the store guest-ready.
  • Stay informed about relevant trends and products and share Target communications with team members during connection moments.
  • Evaluate candidates as directed, support onboarding and learning best practices, and address skill gaps through development, coaching, and team interactions.
  • Identify potential future leaders and use development opportunities to build a talent pool within the department.
  • Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable federal, state, and local adult beverage laws.
  • Demonstrate inclusivity, ethical conduct, and adherence to Target policies, safety procedures, and role-specific guidelines such as food safety and pricing.
  • Model and lead a safety culture by recognizing safe behaviors, identifying and correcting hazards, holding the team accountable to safety expectations, assisting with incident response, and reporting and investigating injuries promptly and accurately.
  • Model physical security processes and support merchandise protection strategies across the store, including ordering, storage, and application as directed by best practices.
  • If applicable as a key carrier, follow safe and secure training and processes.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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