General Merchandise Team Leader

Target • Yakima, WA

9d • $23 - $39

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to deliver a consistent, guest-first experience. The role balances sales-floor and backroom execution—including replenishment, pricing and signing, merchandising, setting, and maintaining product availability—with inbound, outbound, and fulfillment responsibilities. The leader plans and assigns workload in alignment with business priorities and guidance from their direct leader, develops team members, improves operational processes, and supports store safety, compliance, and security. The role may occasionally include store-level leader-on-duty responsibilities.

This is a full-time role, but hours are not guaranteed to be 40 per week and may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and physically demanding, involving mobility throughout a shift, access to all areas of the building, ladder use, and handling merchandise. Team members may also work in varying temperatures, humidity, and other elements while performing certain duties.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and build a guest-first culture on the team.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; and align the team on behaviors and execution that improve results and the guest experience.
• Lead daily and weekly workload execution, with guidance from direct leaders, to support department and store sales goals and guest engagement. Work may include receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how product organization, product accuracy, stock levels, and sales-floor maintenance affect inventory management, profitability, and product availability.
• Review reporting to identify General Merchandise process gaps and help develop plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic patterns, in alignment with weekly and monthly business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead accurate pick, pack, and ship fulfillment work and review fulfillment reporting to identify gaps and help develop plans.
• Ensure products are in stock, available, accurately priced, and signed on the sales floor; collaborate with other teams and leaders, including the closing team, to support store readiness and guest experience.
• Stay informed about relevant trends and products and share Target communications with team members during team connection moments.
• Evaluate candidates for open positions as directed; support onboarding and learning best practices; and address skill gaps through development, coaching, and team interactions.
• Identify team members for future leadership roles and develop a talent pool within the department.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable laws and policies.
• Demonstrate inclusivity, ethical conduct, and adherence to Target policies, safety procedures, and role-specific guidelines; report and correct hazards and hold the team accountable to the same standards.
• Lead and model a safety culture by recognizing safe behavior, correcting hazards, enforcing safety expectations, assisting with incident response, and timely and accurately reporting and investigating injuries.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED