General Merchandise Team Leader

Target • Tacoma, WA

1d • $25 - $43

About The Position

The General Merchandise Team Leader leads General Merchandise operations and team members to deliver a consistent, guest-first experience while ensuring merchandise is available, accurately priced, and easy to shop. The role oversees replenishment, merchandising, pricing and signing, sales-floor and backroom organization, and—where applicable—inbound, outbound, and fulfillment work. With guidance from a direct leader, the Team Leader plans and assigns workload, supports department and store sales goals, improves processes, and develops team members.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders; scan, handle, and move merchandise safely, including frequently lifting or moving up to 44 pounds without additional assistance; and remain mobile for the duration of a scheduled shift.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Previous retail experience is preferred but not required.

Nice To Haves

• Previous retail experience.

Responsibilities

• Deliver Target’s guest experience commitments and ensure team members understand, are trained in, and consistently deliver them.
• Observe team performance, provide feedback, recognize positive guest interactions, and hold team members accountable.
• Review guest, financial, team, and operational metrics to identify opportunities, take action, and improve results and the guest experience.
• Lead daily and weekly General Merchandise workload, including receiving, merchandising, signing, setting and updating displays, sampling, restocking, backroom organization, and price changes.
• Educate team members on operational procedures and how they affect inventory management, store profitability, and product availability.
• Help assess reporting, identify process gaps, and develop plans for the direct leader to review and approve.
• Assign tasks based on planned workload and guest traffic while aligning execution with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• Where applicable, lead accurate pick, pack, and ship fulfillment work and help identify fulfillment process gaps.
• Ensure merchandise is in stock, available, accurately priced, and signed; collaborate with store teams and leaders to keep the store guest-ready.
• Share relevant Target communications, trends, and product information with team members.
• Evaluate candidates as directed, support onboarding and learning, coach and develop team members, close skill gaps, and identify potential future leaders.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with adult beverage laws and other requirements.
• Demonstrate inclusivity, ethical conduct, and compliance with Target policies, safety procedures, and role-specific guidelines.
• Model and lead safety practices, identify and correct hazards, assist with incident response, and report and investigate injuries timely and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits; eligibility details are provided through the benefits eligibility link.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED