General Merchandise Team Leader

Target • Vero Beach, FL

7d

About The Position

The General Merchandise Team Leader leads General Merchandise operations and team members to provide a consistent, guest-first experience. The role combines replenishment, pricing and signing, merchandise setting, sales-floor and backroom maintenance, and inbound, outbound, and fulfillment work. The leader plans and assigns workloads in alignment with business priorities and sales goals, develops team members, monitors performance, and helps improve operational accuracy and efficiency under the guidance of a direct leader. The position may also include occasional store-level Leader on Duty responsibilities and addressing store emergency and compliance needs.

The role requires a flexible schedule that may include nights, weekends, holidays, closing shifts, and peak shopping times. It is full-time, but does not guarantee 40 hours per week; hours may fluctuate with business needs. The work is active and physically demanding, involving mobility throughout a shift, ladder use, handling merchandise, and exposure to varying temperatures and other elements during certain duties.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible work schedule, including nights, weekends, and holidays; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Previous retail experience preferred, but not required.

Nice To Haves

• Previous retail experience.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained on, and consistently meet those commitments.
• Observe team performance, provide feedback, recognize strong guest-service behaviors, and hold team members accountable.
• Review guest, financial, and team outcome metrics to identify opportunities, improve execution, celebrate wins, and drive results.
• Lead daily and weekly department workload execution, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Review reporting to identify process gaps and help develop plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately and assess fulfillment reporting for gaps.
• Ensure products are in stock, available, accurately priced, and signed while prioritizing the guest experience.
• Collaborate with other teams and leaders, including the closing team, to identify priorities and keep the store guest-ready.
• Stay informed about relevant trends and products and relay Target communications to team members.
• Evaluate candidates for open positions and develop a guest-centric team as directed by the direct leader.
• Model onboarding and learning best practices, develop and coach team members, close skill gaps, and identify potential future leaders.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity, ethical conduct, compliance with Target policies and safety procedures, and a safe workplace; report and correct hazards.
• Model and reinforce safe behaviors, assist with incident response, and report and investigate injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED