General Merchandise Team Leader

Target • Orange, CT

5d

About The Position

The General Merchandise Team Leader leads General Merchandise operations, process, and efficiency to deliver a consistent, guest-first shopping experience. The role oversees replenishment, pricing and signing, merchandising and sales-floor presentation, backroom organization, and inbound, outbound, and fulfillment activities. The team leader plans and assigns work with guidance from a direct leader, supports sales and guest-engagement goals, develops team members, and helps improve operational execution. The role may occasionally include store-level Leader on Duty responsibilities and responding to store emergency and compliance needs.

This is a full-time role, although there is no guarantee of 40 hours per week; hours may fluctuate based on business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping periods. The position is physically active and requires mobility throughout a shift, working in varying temperatures and humidity, climbing ladders, and safely handling merchandise, including frequent lifting or moving of items up to 44 pounds without assistance.

The stated starting pay range is $25.00–$27.00 per hour, and the full pay range is $25.00–$42.50 per hour. Eligible team members and dependents may have access to health benefits and other benefit programs, subject to eligibility.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends, and holidays; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest-experience commitments and help create an easy, inspiring, and friendly experience.
• Ensure team members understand, are trained on, and consistently deliver guest-experience commitments and operational standards.
• Observe team performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and the guest experience.
• Lead daily and weekly General Merchandise workload with guidance from direct leaders, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, backroom organization, and price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Assess reporting to identify process gaps and help develop plans for review by the direct leader.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately and assess fulfillment reporting for gaps.
• Keep products in stock, available, accurately priced, and signed on the sales floor while prioritizing guest experience.
• Collaborate with store teams and leaders, including the closing team, to identify priorities and keep the store guest-ready.
• Share relevant Target communications, trends, and product information with team members.
• Evaluate candidates for open positions and help develop a guest-centric team as directed by the direct leader.
• Support onboarding, learning, coaching, and development; help close skill gaps and identify team members for future leadership roles.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable laws and policies.
• Promote inclusivity, ethical conduct, and compliance with Target policies, safety procedures, and role-specific guidelines.
• Model and lead safe work practices, identify and correct hazards, support incident response, and report or investigate injuries promptly and accurately.
• Model physical security processes and support merchandise-protection strategies, including ordering, storage, and application as directed.
• When applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefit programs may also be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED