General Merchandise Team Leader (5 am start time)

Target•Biddeford, ME
•$23 - $39

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to deliver a consistent, guest-first shopping experience and meet department and store business priorities. The role supports replenishment, pricing and signing, merchandise presentation, sales-floor and backroom maintenance, inbound and outbound processes, and fulfillment where applicable. The leader plans and assigns workloads, coaches and develops team members, monitors results and processes, and helps improve execution with guidance from their direct leader. The position may occasionally assume store-level Leader on Duty responsibilities and address store emergency and compliance needs. This is a full-time role with a 5 a.m. start time. Work schedules can vary and may include nights, weekends, holidays, closing shifts, and peak shopping times. Hours are not guaranteed to be 40 per week and may fluctuate based on business needs. The work is active and physically demanding, requiring mobility throughout shifts, access to all building areas, ladder use, and frequent handling or movement of merchandise weighing up to 44 pounds. Some duties may involve exposure to varying temperatures, humidity, and other elements.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and independently prioritize tasks.
  • Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without assistance.
  • Flexible schedule availability, including nights, weekends, and holidays; reliable and prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and ensure team members understand, are trained in, and consistently follow them.
  • Observe team performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities; take action to improve results and guest experience.
  • Lead daily and weekly workload execution, with guidance from the direct leader, to support sales goals and guest engagement.
  • Oversee General Merchandise activities including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
  • Educate team members on operational procedures and how they affect inventory accuracy, stock levels, profitability, and product availability.
  • Review reporting to identify process gaps and help develop proposed corrective plans for the direct leader to review and approve.
  • Assign daily tasks based on workload and guest traffic, aligned with business priorities set by the direct leader.
  • Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
  • Lead pick, pack, and ship fulfillment work accurately when applicable; assess reporting and help identify improvement plans.
  • Ensure merchandise is in stock, available, accurately priced, and signed; collaborate with other teams and leaders to keep the store guest ready.
  • Share relevant Target communications, trends, and product information with team members.
  • Evaluate candidates as directed, support onboarding and learning best practices, and develop team members through coaching and interactions.
  • Identify potential future leaders and develop talent within the department.
  • Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
  • Demonstrate inclusivity, ethical conduct, compliance with Target policies and role-specific guidelines, and safe workplace practices.
  • Model and lead safety behaviors; identify and correct hazards; assist with incident response; and report and investigate injuries promptly and accurately.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure processes if serving as a key carrier.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs may also be available to eligible team members.
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