General Merchandise Team Leader (5 am start time)

Target • Biddeford, ME

3d • Onsite

About The Position

The General Merchandise Team Leader leads a team responsible for operations, process, and efficiency in Target’s General Merchandise areas. The role prioritizes guest experience while ensuring products are available and easy to shop through replenishment, pricing and signing, merchandise setup, and maintenance of the sales floor and backroom. The team may also support inbound, outbound, and fulfillment work.

The Team Leader helps build a guest-first culture, plans and assigns workload in alignment with business priorities, and supports sales goals and process improvements. With guidance from their direct leader, they coach and develop team members, evaluate candidates, monitor area outcomes, and help maintain accurate inventory, product availability, and efficient operations. The role also supports store safety, compliance, security, and guest services, and may occasionally take on store-level leader-on-duty responsibilities. This is a full-time position with a 5 a.m. start time; weekly hours are not guaranteed at 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise weighing up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, train for, and consistently provide a guest-first experience.
• Observe team members, provide feedback, recognize strong guest interactions, and hold the team accountable for expectations.
• Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on behaviors and execution that improve results.
• Lead daily and weekly workload execution, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and completing price changes.
• Educate team members on operational procedures and how product accuracy, stock levels, and sales-floor maintenance affect inventory, profitability, and product availability.
• Review reporting to identify gaps in General Merchandise processes and help develop corrective plans for the direct leader to review and approve.
• Assign daily tasks according to planned workload and guest traffic while aligning work with weekly and monthly business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately and assess reporting to identify gaps and develop improvement plans.
• Ensure merchandise is in stock, available, accurately priced, and signed while prioritizing the guest experience.
• Collaborate with store teams and leaders, including the closing team, to set priorities and ensure the store is guest-ready.
• Stay informed about relevant trends and products and share Target communications with team members during team connection moments.
• Evaluate candidates for open positions as directed and develop a guest-centric team.
• Model onboarding and learning best practices, address skill gaps through coaching and development, and identify team members for future leadership roles.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity by valuing diverse perspectives and creating respectful, equitable experiences.
• Follow Target policies, safety procedures, and role-specific guidelines; report and correct hazards and hold the team accountable for doing the same.
• Model and promote safe behavior, identify and correct hazards, support incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• When applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts and address store emergency and compliance needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED