General Merchandise Team Leader, El Paso

Target • El Paso, TX

9h

About The Position

The General Merchandise Team Leader leads General Merchandise operations and team members to deliver a consistent, guest-first shopping experience. The role balances replenishment, pricing and signing, merchandise setting, sales-floor and backroom maintenance, and inbound, outbound, and fulfillment work. The leader plans and assigns daily work in alignment with business priorities and sales goals, develops and coaches team members, and supports accurate inventory and efficient store operations with guidance from a direct leader. The role may also occasionally assume store-level Leader on Duty responsibilities during assigned shifts.

This is a full-time role with a variable schedule; hours are not guaranteed to reach 40 per week and may fluctuate with business needs. The work is physically active and may involve exposure to varying temperatures, humidity, and other elements. Team members must be able to remain mobile throughout a scheduled shift and frequently lift or move merchandise weighing up to 44 pounds without additional assistance.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently deliver those commitments.
• Observe team performance, provide feedback, recognize positive guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics to identify opportunities, improve results, and elevate the guest experience.
• Lead daily and weekly General Merchandise workload, with guidance from a direct leader, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how product accuracy, stock levels, and sales-floor upkeep affect inventory, profitability, and product availability.
• Assess reporting to identify process gaps and help develop plans to address them for a direct leader's review and approval.
• Assign daily tasks based on planned workload and guest traffic while aligning work with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from a direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately and assess fulfillment reporting for gaps.
• Keep products in stock, available, accurately priced, and signed while prioritizing the guest experience; collaborate with store teams and leaders to keep the store guest-ready.
• Stay informed about relevant trends and products and share Target communications with team members.
• Evaluate candidates for open positions and help build a guest-centric team as directed by a direct leader.
• Support onboarding, learning, development, coaching, and identification of team members for future leadership roles.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws and other requirements.
• Promote inclusivity and demonstrate ethical conduct, follow Target policies and safety procedures, and help maintain a safe and compliant workplace by reporting and correcting hazards.
• Model safe behaviors, hold the team accountable to safety expectations, assist with incident response, and report or investigate injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts and address store emergency and compliance needs.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits are referenced; eligibility and details are provided through Target's benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED