General Merchandise Team Leader, El Paso

Target • El Paso, TX

1d • $20 - $34 • Onsite

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to deliver a consistent, guest-first shopping experience. The role blends guest service with the completion of tasks that keep products available and easy to shop, including replenishment, pricing and signing, merchandise displays, sales-floor and backroom maintenance, and inbound, outbound, and fulfillment work. The leader plans and assigns workloads in alignment with business priorities, supports sales goals, develops team members, and identifies opportunities to improve processes and results, with guidance from a direct leader.

The role also supports store safety, compliance, security, and guest-service needs. It may include fulfillment leadership, backup cashiering, key-carrier duties if applicable, and occasional store-level leader-on-duty responsibilities. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. Although full-time, the position does not guarantee 40 hours per week; hours may fluctuate according to business needs.

Requirements

• High school diploma or equivalent.
• Age 18 or older.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team-member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends, and holidays; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Consistently deliver guest experience commitments and help the team create an easy, inspiring, and friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team performance, provide feedback, hold team members accountable, and recognize strong guest experiences.
• Review guest, financial, and team outcome metrics to identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
• Lead daily and weekly workload execution for General Merchandise, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Help assess reports for process gaps and develop plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• Lead pick, pack, and ship fulfillment work accurately when applicable; assess fulfillment reporting and help develop plans to address gaps.
• Ensure merchandise is in stock, accurately priced and signed, and available on the sales floor; collaborate with store teams and leaders to keep the store guest-ready.
• Relay relevant Target communications, trends, and product information to team members.
• Evaluate candidates as directed, support onboarding and learning, and develop team members through coaching and training.
• Identify potential future leaders and help build a talent pool within the department.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusion and create respectful, equitable experiences.
• Follow Target policies, safety procedures, and role-specific guidelines; report and correct hazards and hold the team accountable for compliant practices.
• Model and lead a safety culture, identify and correct hazards, assist with incident response, and report and investigate injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure training and processes when serving as a key carrier, if applicable.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED