General Merchandise Team Leader (Early Morning)

Target • Royersford, PA

2d • $23 - $40

About The Position

The General Merchandise Team Leader leads hourly team members in delivering a consistent, guest-first experience while ensuring merchandise is available, accurately priced, signed, and easy to shop. The role blends guest service with operational work across replenishment, merchandising, pricing and signing, sales-floor and backroom upkeep, inbound and outbound activity, and fulfillment when applicable. The leader plans and assigns workload in alignment with business priorities, monitors outcomes, identifies process gaps, and supports sales goals and efficient operations under the guidance of a direct leader.

The position includes developing, coaching, training, and holding team members accountable; supporting hiring and talent development; coordinating with other teams and leaders; and promoting a safe, inclusive, ethical, and compliant workplace. The team leader may also support guest services, fulfillment, merchandise protection, emergency and compliance needs, and occasionally assume store-level Leader on Duty responsibilities. This is a full-time role with variable hours based on business needs; it does not guarantee 40 hours per week.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and help create an easy, inspiring, and friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational expectations.
• Observe team member performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and the guest experience.
• Lead daily and weekly department workload, including receiving products, merchandising, signing, setting and updating sales-floor displays, sampling, restocking, organizing backrooms, and completing price changes.
• Educate team members on operational procedures and how merchandise organization, product accuracy, stock levels, and sales-floor maintenance affect inventory, profitability, and availability.
• Help assess reports to identify process gaps and develop proposed resolution plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic while aligning work with business priorities.
• Help establish clear goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately; assess fulfillment reporting, identify gaps, and help develop a plan.
• Ensure products are in stock, available, accurately priced, and signed on the sales floor; collaborate with other teams and leaders to keep the store guest-ready.
• Stay informed about relevant trends and products and relay Target communications to team members during team connection moments.
• Evaluate candidates as directed, support onboarding and learning best practices, and develop team members through coaching and interactions.
• Identify team members for future leadership roles and build a talent pool within the department.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity, ethical conduct, compliance with Target policies and safety procedures, and a safe workplace; report and correct hazards.
• Model and reinforce safe behaviors, assist with incident response, and report and investigate injuries accurately and promptly.
• Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED