General Merchandise Team Leader

Target • Orange, CT

6d • $25 - $43

About The Position

The General Merchandise Team Leader leads General Merchandise operations to provide a consistent, guest-first experience while ensuring products are available, accurately priced and easy to shop. The role coordinates replenishment, pricing and signing, merchandise sets, sales-floor and backroom maintenance, and inbound, outbound and fulfillment work. Working with guidance from a direct leader, the Team Leader plans and executes workload, supports department and store sales goals, develops team members, and identifies opportunities to improve processes and results.

The role includes leading and coaching hourly team members, assigning tasks based on workload and guest traffic, monitoring guest, financial and team outcomes, and helping maintain a safe, compliant and secure workplace. The Team Leader may support guest services and fulfillment, handle store emergencies and compliance needs, and occasionally assume store-level Leader on Duty responsibilities. Work is physically active and requires mobility throughout a shift, flexible scheduling, and the ability to work in varying environmental conditions.

This is a full-time position, though hours are not guaranteed to reach 40 per week and may fluctuate based on business needs. The starting pay range is $25.00–$27.00 per hour; the full pay range is $25.00–$42.50 per hour. Eligible team members may have access to health and other benefits, subject to eligibility.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and build a guest-first culture on the team.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team members, provide feedback, hold them accountable, and recognize strong guest experiences.
• Review guest, financial, and team outcome metrics to identify opportunities, take action, align the team on effective behaviors, celebrate wins, and improve results.
• Lead daily and weekly workload execution, with guidance from a direct leader, to support department and store sales goals and guest engagement.
• Coordinate receiving, merchandising, signing, merchandise display sets and updates, sampling, restocking, backroom organization, and price changes for General Merchandise areas.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Help assess reports to identify General Merchandise process gaps and develop proposed plans for a direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from a direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately; review fulfillment reporting, identify gaps, and help develop a plan.
• Ensure products are in stock, available, accurately priced, and signed on the sales floor; collaborate with other teams and leaders to set priorities and keep the store guest-ready.
• Share relevant product and trend information with team members using available Target communications and resources.
• Evaluate candidates as directed, support onboarding and learning best practices, and close skill gaps through development, coaching, and team interactions.
• Identify potential future leaders and support talent development within the department.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Demonstrate inclusivity, ethical conduct, and compliance with Target policies, safety procedures, and role-specific guidelines; report and correct hazards.
• Model and lead a safety culture, recognize safe behaviors, correct hazards, hold the team to safety expectations, and assist with timely and accurate incident response and injury reporting or investigation.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts, based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Other eligible benefits may be available in financial, education, and well-being categories; eligibility details are provided through Target's benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED