General Merchandise Sales Executive Team Leader

Target • Schaumburg, IL

3d • $64,000 - $128,000 • Onsite

About The Position

The General Merchandise Sales Executive Team Leader leads General Merchandise operations and teams to provide a consistent, guest-first experience. The role supports store sales and profitability by ensuring merchandise is in stock, accurately priced and signed, and properly presented. It oversees processes including inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing, promotional signing, and—where applicable—pick, pack, and ship fulfillment. The role also manages backroom and sales-floor areas, develops team leaders and team members, plans staffing and workload, and promotes a culture of accountability, ethical conduct, safety, and compliance.

The position is active and team-oriented, with work driven by business needs and guest traffic. It requires a flexible schedule that may include nights, weekends, and holidays, and involves working throughout the building, handling merchandise, operating a cash register, and climbing ladders.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Comfort dealing with ambiguity.
• Ability to manage conflict, lead, and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
• Ability to learn and adapt to current technology needs.
• Ability to manage workload and prioritize tasks independently.
• Ability to access all areas of the building to respond to guest or team-member issues.
• Ability to interpret instructions, reports, and information.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds.
• Ability to accurately handle cash-register operations.
• Ability to climb up and down ladders.
• Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

• Drive total store sales and understand how departments and the team contribute to store profitability.
• Manage a team that executes inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional-signing processes for General Merchandise areas.
• Lead operations teams focused on accuracy and efficiency.
• Where applicable, lead pick, pack, and ship fulfillment work; drive accurate, efficient order fulfillment and on-time guest promises.
• Create a guest-focused culture and lead the team to deliver the guest experience and meet store sales goals.
• Plan department workload using workload-planning tools and ensure scheduled work is completed while the store remains guest-ready.
• Create scheduling plans with team leaders based on business workload and guest traffic.
• Conduct regular team check-ins to confirm tasks and workload are completed.
• Manage General Merchandise backroom and sales-floor areas; review reporting, identify gaps, and develop resolution plans.
• Oversee team leaders’ workload planning for transitions, revisions, and sales plans across General Merchandise areas.
• Assess competition and use guest insights and feedback to improve business results and make the store a destination of choice.
• Plan, manage, and follow up on organizational and operational change; anticipate and identify store trends.
• Develop and coach team leaders to build team skills and expertise.
• Set clear expectations and use performance management to establish accountability.
• Anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these commitments.
• As a key carrier, follow safe and secure training and processes.
• Address store needs, including emergencies and regulatory visits.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager