General Merchandise Sales Executive Team Leader

Target • Schaumburg, IL

2d • Onsite

About The Position

The General Merchandise Sales Executive Team Leader leads teams responsible for general merchandise operations and sales, helping ensure products are set, in stock, accurately priced, and signed on the sales floor. The role oversees inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing across General Merchandise areas. Where applicable, the leader also oversees fulfillment work, including pick, pack, and ship, to support efficient delivery to guests.

The position drives total-store sales and profitability by developing teams, planning workloads and schedules, managing operational changes, and keeping the store guest-ready. It includes coaching Team Leaders and team members, setting clear performance expectations, recruiting and planning talent, and promoting ethical conduct, safety, and compliance. The role also serves as a key carrier and responds to store needs such as emergencies and regulatory visits.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Comfort dealing with ambiguity.
• Ability to manage conflict, lead, and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
• Ability to learn and adapt to current technology needs.
• Ability to manage workload and prioritize tasks independently.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds.
• Ability to accurately handle cash register operations.
• Ability to climb up and down ladders.
• Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

• Drive total-store sales and understand how departments and teams contribute to sales growth and profitability.
• Manage teams executing inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for General Merchandise areas.
• Manage a team of experts in operations, accuracy, and efficiency.
• Lead pick, pack, and ship fulfillment work where applicable.
• Create a guest-focused culture and lead the team to prioritize the guest experience and meet store sales goals.
• Develop strategies and use workload-planning tools to complete scheduled workload and keep the store guest-ready.
• Create scheduling plans with Team Leaders based on monthly and weekly workload and guest traffic.
• Conduct regular check-ins to ensure tasks and workload are completed.
• Manage General Merchandise backroom and sales-floor areas, review reporting, identify gaps, and develop plans to address them.
• Oversee Team Leaders' workload planning, including transitions, revisions, and sales plans for General Merchandise areas.
• Lead the Fulfillment team, where applicable, to fulfill orders accurately and efficiently and meet guest promise times.
• Assess competition and use guest insights and feedback to guide business decisions.
• Plan, manage, and follow up on organizational and operational change.
• Anticipate and identify changes in store trends.
• Develop and coach Team Leaders to elevate team skills and expertise.
• Establish accountability through clear expectations and performance management.
• Anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
• Demonstrate and promote ethical conduct, safety, and compliance, holding others accountable to these commitments.
• As a key carrier, follow safe and secure training and processes.
• Address store needs, including emergencies and regulatory visits.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager