General Manager, Residential Home Services
Sitreps•Orlando, FL
•$180,000 - $220,000•Onsite
About The Position
The General Manager will run an established residential air conditioning, plumbing, and electrical business serving homeowners across Central Florida. The role owns the business’s P&L, leadership team, operating standards, and growth trajectory across multiple trades. The company is part of a national, private equity-backed home-services platform that provides shared services, proven playbooks, and capital for growth. Industry experience is not required; the role calls for an operator who has owned results and led teams doing physically demanding work.
Requirements
- Track record of owning a P&L or running an operation where results were measured, in any industry.
- Experience leading frontline teams such as crews, technicians, or operators and earning their trust.
- Self-directed operator's instinct to find solutions, implement them, and verify they work.
- Financial fluency, including the ability to read a P&L, identify problems, and address them.
- Bias to action and an ownership mentality rather than a focus on reporting activity.
- Based in or willing to relocate to the Orlando area.
Nice To Haves
- Multi-site or general management experience in home services, field services, or another service business.
- Prior military leadership followed by civilian operating experience.
Responsibilities
- Own the full P&L, including revenue, gross margin, EBITDA, and growth targets.
- Manage the service and install model, including call booking, dispatch efficiency, technician productivity, average ticket, close rate, callbacks, and membership growth.
- Lead service and install managers, dispatchers, customer service representatives, and field technicians through hiring, coaching, and accountability.
- Manage technician recruiting, retention, and pay structure in a competitive Florida labor market.
- Deploy the platform playbook and proven SOPs, and confirm that they are adopted.
- Oversee licensing, permitting, safety, and fleet across the service area.
- Forecast, budget, and conduct performance reviews with platform leadership.
Benefits
- $180,000 to $220,000 base salary, plus an annual bonus and a long-term incentive.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
