General Manager(05147) -2029 SR 60

Domino's Franchise•Lake Wales, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store team member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve delivery-related tasks, including delivering products and flyers within a designated area. Delivery duties require a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for deliveries. Work involves varied in-store and outdoor conditions, including changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The position requires communication, numerical, computer-entry, navigation, coordination, and decision-making abilities, as well as the ability to work alone or with others and under stress.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; make correct monetary change.
  • Written, verbal, and telephone communication skills, including the ability to understand and give correct written instructions and process orders in person and by phone.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to read maps and locate addresses within the delivery area.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Manage all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, ensuring team members do the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers within the designated delivery area, and deliver flyers and door hangers when required.
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