Sr General Manager

Sunrise Senior Living•Sunnyvale, CA
•$123,344 - $176,280

About The Position

The Senior General Manager leads overall business performance for their home community and a portfolio of up to three additional communities. The role drives talent development, operational excellence, revenue growth, and cultural alignment while ensuring outstanding care, compliance, and financial performance across the portfolio. The Senior General Manager hires, develops, and coaches community leaders; guides sales and marketing; monitors financial and operational performance; and champions compliance, quality assurance, engagement, and Sunrise’s Mission, Principles of Service, and Core Values.

Responsibilities

  • Hire, onboard, and develop Executive Directors and key Coordinators.
  • Lead talent planning, EDIT placements, and succession strategies.
  • Conduct comprehensive site visits and annual Quality Service Reviews.
  • Provide sales leadership, pricing guidance, and Director of Sales coaching.
  • Develop and execute regional marketing and External Business Development strategies.
  • Monitor P&L performance, labor, census, and revenue drivers.
  • Use business intelligence tools to support strategic decision-making.
  • Champion regulatory compliance and basic quality assurance.
  • Drive engagement initiatives and hold leaders accountable to performance standards.
  • Model Sunrise’s Mission, Principles of Service, and Core Values.

Benefits

  • Medical, dental, vision, life, and disability plans
  • Retirement savings plans
  • Employee Assistance Program and discount program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay, offering access to pay within hours of a shift
  • Tuition reimbursement
  • Discretionary and/or non-discretionary bonuses may be offered, subject to position, program, and performance eligibility
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