Event and Venue General Manager (Sr. Manager)
About The Position
As Event and Venue General Manager (Senior Manager), you will lead the planning and delivery of venue operations across a competition venue or group of venues for the Los Angeles 2028 Olympic and Paralympic Games. In the lead-up to the Games, you will expand venue operations planning and readiness, building the plans, teams, and partnerships that turn the venue into a world-class field of play. You will oversee functions and stakeholders, manage budget and risk, and take each venue from concept through Games-time delivery. The position is based at the Valley venue, with travel to Los Angeles and other venue sites as required. The role requires on-site availability at the Downtown Los Angeles-based office. Most work takes place in an office setting, with extended periods using computers, phones, and other office equipment, and the office has an open-floorplan environment. Hours may vary, including evenings, weekends, and holidays, especially during peak event periods. The role may evolve over time and include operational responsibilities during the Olympic and Paralympic Games. LA28 does not provide relocation assistance.
Requirements
- Bachelor's degree in sport management or a complementary field.
- At least 5 years of experience leading venue, event, or operations delivery for major, complex, live sporting or entertainment events at scale.
- Strong track record of building and leading senior, cross-functional operational teams to fixed event deadlines while maintaining a high delivery standard.
- Excellent stakeholder and vendor management skills, coordinating multiple partners and functional areas simultaneously across multiple venues.
- Proven experience directing budgets, master schedules, and comprehensive risk registers across concurrent operational programs.
- Decisive, calm leadership and sound judgment when information is incomplete and delivery timelines are fixed.
- Available to work on-site in the Los Angeles area.
- Ability to work efficiently in an open cubicle environment and use computers, phones, and other office equipment for extended periods.
Nice To Haves
- Direct experience delivering venues at an Olympic, Paralympic, or other major international Games.
- Familiarity with temporary overlay, infrastructure, and field-of-play operations at competition venues.
- Experience coordinating sport, broadcast, security, accreditation, and commercial venue partners.
- A collaborative, co-creative approach to solving complex operational problems under demanding timelines.
Responsibilities
- Collaborate cross-functionally to lead the development, optimization, and delivery of venue-based Event Operations plans.
- Lead the venue team in achieving objectives, venue readiness, and deliverables for stakeholders and the venue owner or operator.
- Build productive and respectful relationships with venue partners and related stakeholders, serving as the day-to-day venue leadership contact.
- Coordinate engagement with venue partners, including meeting cadence, stakeholder site visits, venue planning, and operational readiness.
- Work with venue infrastructure, technology, and other technical teams to track deliverables.
- Manage venue service levels, identify risks, develop mitigation strategies, and pursue efficiencies and savings.
- Hire, train, motivate, and lead a diverse, high-performing venue team.
- Coordinate with venue owners and local authorities to manage the Venue Use Agreement and ensure contractual and operational compliance.
- Prepare and deliver written and oral venue-status reports to senior leaders and stakeholders; track, report, and resolve issues throughout planning, readiness, and operations.
- Manage venue operations to support athletes, workforce, spectators, marketing partners, and media, with a focus on inclusive and fully accessible venues.
- Establish working relationships and coordinate venue-specific activities with local authorities and security representatives.
- Lead Functional Areas in creating the Event Operations Plan and other planning and delivery tools.
- Champion and embed LA28 values and behaviors in engagement, planning, and delivery.
- Perform other duties as required, including potential Games-time operational responsibilities.
Benefits
- Opportunity to build and operate a competition venue for a once-in-a-generation Games.
- Collaborative, co-creative culture grounded in inclusion, integrity, and accountability.
- High-impact, highly visible delivery work with a lasting community legacy.
- Professional growth alongside a diverse, world-class Games-delivery team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
