Event and Venue General Manager (Sr. Manager)

LA28•Los Angeles, CA
•Onsite

About The Position

The Event and Venue General Manager (Senior Manager) leads the planning and delivery of venue operations across a competition venue or group of venues for the Los Angeles 2028 Olympic and Paralympic Games. In the lead-up to the Games, the role expands venue operations planning and readiness by developing the plans, teams, and partnerships needed to establish a world-class field of play. The position oversees functions and stakeholders, manages budgets and risks, and guides each venue from concept through Games-time delivery. The role is based at the Valley venue, with travel to Los Angeles and other venue sites as required. The employee must be available to work onsite in LA28’s Downtown Los Angeles-based office. Work is primarily conducted in an open-floorplan office setting and involves extended use of computers, phones, and other office equipment. Hours may vary, including evenings, weekends, and holidays, especially during peak event periods. The role may evolve over time and include operational responsibilities during the Olympic and Paralympic Games.

Requirements

  • Bachelor's degree in sport management or a complementary field.
  • At least 5 years of experience leading venue, event, or operations delivery for major, complex, live sporting or entertainment events at scale.
  • Track record of building and leading senior, cross-functional operational teams to fixed event deadlines while maintaining a high delivery standard.
  • Excellent stakeholder and vendor management skills, coordinating multiple partners and functional areas simultaneously across multiple venues.
  • Experience directing budgets, master schedules, and comprehensive risk registers across concurrent operational programs.
  • Decisive, calm leadership and sound judgment when information is incomplete and delivery timelines are fixed.
  • Available to work onsite in the Los Angeles area.
  • Ability to work efficiently in an open cubicle environment and use computers, phones, and other office equipment for extended periods.
  • Ability to work varying hours, including evenings, weekends, and holidays, especially during peak event periods.
  • Willingness to travel to Los Angeles and other venue sites as required.

Nice To Haves

  • Direct experience delivering venues at an Olympic, Paralympic, or other major international Games.
  • Familiarity with temporary overlay, infrastructure, and field-of-play operations at competition venues.
  • Background coordinating sport, broadcast, security, accreditation, and commercial venue partners.
  • A collaborative, co-creative approach to solving complex operational problems under demanding timelines.

Responsibilities

  • Collaborate cross-functionally to lead the development, optimization, and delivery of venue-based Event Operations plans.
  • Lead the venue team in achieving objectives, venue readiness, and deliverables for stakeholders and the venue owner or operator.
  • Build productive, respectful relationships with venue partners and stakeholders, serving as the day-to-day venue leadership contact.
  • Coordinate engagement with venue partners, including meeting cadence, stakeholder site visits, venue planning, and operational readiness.
  • Work with venue infrastructure, technology, and other technical teams to track deliverables.
  • Manage venue service levels, identify risks, develop mitigation strategies, and identify opportunities for efficiencies and savings.
  • Hire, train, motivate, and lead a diverse, high-performing venue team.
  • Coordinate with venue owners and local authorities to manage the Venue Use Agreement and ensure compliance with contractual terms and operational requirements.
  • Prepare and deliver written and oral venue-status reports to senior leaders and stakeholders; track, report, and resolve issues through planning, readiness, and operations.
  • Manage venue operations to support athletes, workforce, spectators, marketing partners, and media, with a focus on inclusive and fully accessible venues.
  • Establish working relationships and coordinate venue-specific activities with local authorities and security representatives.
  • Lead Functional Areas in creating the Event Operations Plan and other planning and delivery tools.
  • Champion and embed LA28 values and behaviors in engagement, planning, and delivery.
  • Perform other duties as required, potentially including operational responsibilities during the Olympic and Paralympic Games.

Benefits

  • Opportunity to build and operate a competition venue for a once-in-a-generation Games.
  • Collaborative, co-creative culture grounded in inclusion, integrity, and accountability.
  • High-impact, highly visible delivery work with a lasting community legacy.
  • Professional growth alongside a diverse, world-class Games-delivery team.
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