Assistant Manager(05147) -2029 SR 60

Domino's Franchise•Lake Wales, FL

4d•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the success of the store and its staff during your shift. The role includes supporting and developing the team, setting an example by following company policies and procedures, and managing store operations such as staffing, inventory, cash, food, costs, customer relations, cleanliness, marketing, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise ownership. The job involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning the facility and equipment. It requires communicating with customers and coworkers, using a computer keyboard or touchscreen, handling monetary transactions, and working in a fast-paced environment with changing temperatures and other kitchen conditions. The role involves extensive standing and continuous hand use, as well as walking short distances, lifting and carrying deliveries and supplies, pushing or pulling trays, occasional climbing, bending, crouching, and reaching. Work may also involve adverse weather when performing outdoor tasks and exposure to hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift delivery cases weighing up to 50 pounds and handle other supplies as described.
Ability to carry items weighing up to approximately 30 pounds, as well as trays and other supplies.
Ability to push or pull trays on dollies and occasionally navigate stairs or climb a ladder.
Ability to bend, crouch or squat, and reach continuously as required by store tasks.
Ability to use hands continuously during the day; shaping pizza dough requires frequent and forceful use of forearms and wrists.
Ability to work in varying and sometimes adverse weather, changing temperatures, cramped quarters, and around hot surfaces, food odors, cornmeal dust, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone and use near- and mid-range vision for in-store tasks.
Depth perception and ability to differentiate between hot and cold surfaces.

Responsibilities

Manage all activities and results during the assigned shift, including cost, inventory, cash, and customer relations.
Set an example by following all policies and procedures and expecting the same from the crew.
Support, train, and motivate team members.
Oversee staffing, paperwork, cost controls, cash control, food management, scheduling, store image, standards, customer service, attendance, cleanliness, marketing, and profitability.
Operate store equipment.
Stock ingredients and supplies from deliveries into storage and work areas, including the walk-in cooler.
Prepare products.
Receive and process telephone orders and take orders in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Handle deliveries and supplies, including lifting, carrying, pushing, and pulling items as needed.
Perform outdoor tasks such as removing trash and other store duties.