General Manager

FCX Performance • Williamsport, PA

4d

About The Position

Applied Industrial Technologies is seeking a General Manager to lead a service center for a global industrial distribution company. The role combines sales leadership and service center profit-and-loss responsibility. Reporting to the Regional Manager, the General Manager leads the Inside and Outside Sales team and spends significant time in the field developing customers and coaching Account Managers. The customer base spans industries including agriculture, food, aggregate, mining, manufacturing, schools, hospitals, and government.

The General Manager manages service center profitability and growth, sales and service, product promotions, and office and warehouse functions. The position also involves hiring and developing employees, leading sales and product training, and creating a positive work environment. Applied offers base salary and bonus opportunities, a company vehicle, benefits, paid time off, training, and career development opportunities.

Requirements

• At least 3 years of proven B2B outside industrial sales experience calling on front-office and plant personnel.
• Leadership and team-building experience.
• Strong written and verbal communication skills, including English grammar.
• Ability and desire to learn new processes and systems quickly.
• Problem-solving ability, multitasking skills, a sense of urgency, and a sense of humor.
• Solid computer skills.
• Valid driver’s license and clean motor vehicle record.
• High school diploma or equivalent.

Nice To Haves

• Industrial sales or sales management experience is preferred.
• Bearings and/or power transmission sales experience is a plus.

Responsibilities

• Manage overall service center activities, including profitability and growth, inside and outside sales and service, product promotion programs, and office and warehouse functions.
• Manage service center profit-and-loss responsibility for both top-line and bottom-line results.
• Hire, train, and develop strong-performing team members and champion leadership competencies.
• Lead training in sales expertise and product knowledge, and support high customer relations and satisfaction.
• Develop, manage, and implement service center sales activities and strategies, account assignments, territory management, sales goals, and margin objectives.
• Identify and evaluate new customers, market conditions, opportunities, and competitive pressures.
• Recommend and implement actions to maximize sales, increase margins, and expand market share.
• Manage personally assigned accounts as required.
• Lead by example and create a positive, dynamic, and fun work environment.
• Develop customers in the field and coach Account Managers.

Benefits

• Base salary and bonus opportunities.
• Company vehicle.
• Health, vision, and dental coverage.
• 401(k) with company match.
• Paid vacation, sick time, and company holidays.
• Tuition reimbursement.
• Personalized training and development program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED