General Manager

bartaco•Jacksonville, FL

19d

About The Position

At bartaco, food is the passion and people are the purpose. The company invests in its team and fosters an environment where team members can learn, develop, and succeed. The General Manager is a strategic leader and brand ambassador who guides the team through role modeling, bartaco’s touchstones, operational and culinary standards, and coaching and development. The role inspires and empowers the team, cultivates a strong culture, optimizes business performance, and ensures exceptional guest experiences while connecting with guests and the community. The General Manager oversees all aspects of restaurant operations, building a culture of excellence and achieving financial goals. The role calls for a proven hospitality leader with a record of driving revenue and inspiring a high-performing team. Pay is $90,000–$100,000 yearly.

Requirements

At least 3 years of restaurant experience as a General Manager.
Passion for hospitality and commitment to outstanding guest experiences.
Exceptional leadership and communication skills.
Experience mentoring and training hourly team members.
Attention to detail and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
Ability to tolerate long periods working on foot or standing.
Ability to lift and move objects up to 50 pounds.
Energetic hustle and a positive attitude during every shift.

Responsibilities

Oversee daily restaurant operations and ensure seamless service and consistent execution of operational standards.
Develop and mentor managers and staff, fostering hospitality, accountability, teamwork, and excellence.
Drive guest satisfaction and loyalty through manager visits, meaningful guest engagement, and relationship-building.
Ensure teams consistently deliver exceptional guest interaction, hospitality, and service.
Manage financial performance, including budgeting, forecasting, cost control, and revenue growth.
Drive incremental sales through service, personalized recommendations, community engagement, and guest loyalty.
Achieve sales growth and KPI targets through strategic goal setting and local market expertise.
Maintain knowledge of recipes and kitchen operations, collaborating with the culinary team to uphold food and beverage quality.
Delegate effectively, empower team members, and foster ownership and smooth operations.
Oversee inventory ordering, receiving, tracking, analysis of AVT, issue detection, and accountability.
Ensure compliance with health, safety, and company policies and regulations, and maintain the restaurant’s physical condition and brand standards.
Plan and organize business operations, communicate restaurant goals, and align the team toward success.
Lead weekly manager meetings focused on accountability, consistency, and continuous improvement.
Ensure daily pre-shift meetings are informative and inspiring, keeping the team aligned and motivated.
Recruit, train, and develop a high-performing, guest-obsessed team.
Communicate rollouts effectively and ensure smooth execution and team readiness.
Represent bartaco’s brand and culture, lead community outreach and engagement, and maintain market awareness.
Provide mentorship, coaching, and accountability so every role contributes to exceptional service and operational excellence.