General Manager

D1 Training Tucson•Tucson, AZ
•Onsite

About The Position

D1 Training is an athletic-based training facility for adults and youth (ages 7+). Our promise is simple: “You pick the goal, we help you get there.” We deliver disciplined, high energy workouts in a state of the art, spotless facility—and we’re passionate about changing lives. This role requires a high-performing General Manager with strong sales, leadership, and business operations skills, who thrives in a fast-paced, high-accountability environment and is ready to sell, lead, grow, and WIN SALES. The General Manager will be responsible for daily appointments and high-ticket sales for memberships & personal training, leading their team with weekly 1-on-1s, staff meetings, and clear accountability, managing the facility, staff, KPIs, and strategic goals, and representing the brand with poise and energy. They will also drive front-desk operations including check-ins, POS setup, payment collection, and membership processing, coordinate retail inventory, events, and member engagement experiences, and ensure accurate daily/weekly financial reporting using MindBody POS and Microsoft Excel.

Requirements

  • Strong sales, leadership, and business operations skills
  • Ability to sell, lead, grow, and achieve sales targets
  • Ability to close over 50% of leads met with
  • First-one-in, last-one-out leadership style
  • Ability to hold weekly 1 on 1 meetings and weekly staff meetings
  • Ability to hold staff accountable and lead the team to business growth
  • Strong and confident leader who can handle pressure
  • Ability to motivate and inspire all to be their best and achieve their goals
  • Ability to facilitate staff meetings each week covering key data points and inspire action
  • Ability to be held accountable in financial meetings to an annual budget
  • Ability to provide a world-class experience to every person who walks in the door
  • Detail-oriented with excellent communication & time management skills
  • Experience managing a team and hitting performance goals
  • Proactive problem-solver who can “wear multiple hats” and stay focused under pressure
  • Associate degree preferred or real world experience required
  • 3+ years of fitness industry leadership and high-ticket sales
  • Knowledge of gym and retail operations
  • Social media savvy and confident using tech tools (MindBody, Excel, CRM)
  • 1+ year experience in Sales
  • 1+ year experience in Fitness
  • 1+ year experience in Management
  • Always follow through and never miss a deadline
  • Believe that being early = on time
  • Coachable team player who elevates the group
  • Ability to pivot quickly and manage multiple roles
  • Communicate clearly with owners, team members, and clients alike

Nice To Haves

  • Associate degree

Responsibilities

  • Own daily appointments and high-ticket sales for memberships & personal training
  • Lead your team with weekly 1-on-1s, staff meetings, and clear accountability
  • Manage the facility, staff, KPIs, and strategic goals
  • Represent the brand with poise and energy — whether with youth athletes or pro clients
  • Drive front-desk operations including check-ins, POS setup, payment collection, and membership processing
  • Coordinate retail inventory, events, and member engagement experiences
  • Ensure accurate daily/weekly financial reporting using MindBody POS and Microsoft Excel

Benefits

  • Bonus based on performance
  • Continuing education through company-sanctioned events
  • Free membership in a state-of-the-art facility
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