General Manager(03008) - 58 Ossipee Trail East

Domino's Franchise•Standish, ME

About The Position

The General Manager is responsible for everything that happens in the store, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position also involves general store-team-member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, entering and processing orders, handling payments and change, and directing activities while meeting quality standards. The job may involve working in a store environment with temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. The posting also describes delivery duties, including delivering products and promotional materials within a designated area; delivery-specific requirements include a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate with customers and coworkers by phone and in person.
  • Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, deal with people, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all store operations and set an example for the crew.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Follow all company policies and procedures and expect the same from the crew.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store image and standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Direct activities, meet quality-control standards, analyze and compile data, and make judgments and decisions.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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