The General Manager is responsible for everything that happens in the store, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position also involves general store-team-member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, entering and processing orders, handling payments and change, and directing activities while meeting quality standards. The job may involve working in a store environment with temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. The posting also describes delivery duties, including delivering products and promotional materials within a designated area; delivery-specific requirements include a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed