General Manager(03160) - Orlando - Chickasaw Trail
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, marketing, and profitability. The job requires judgment, math skills, multitasking, and the ability to direct activities and make decisions under stress. General store duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Training and orientation are provided on the job. The posting also describes delivery-specific duties and requirements, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations and terrain. The work involves standing for most tasks, walking short distances, completing paperwork while seated, lifting and carrying supplies, and periodically pushing or pulling trays, climbing stairs or ladders, bending, crouching, and reaching. Conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and varying weather during outside tasks or deliveries. Team members may use computers, telephones, calculators, and pizza preparation tools.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and delivery sites.
Responsibilities
- Oversee everything that happens during the shift.
- Control costs, inventory, and cash, and manage customer relations.
- Set an example for the crew and follow company policies and procedures while expecting the same of team members.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image, standards, cleanliness, and customer service.
- Contribute to marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
- When performing delivery duties, deliver products by car to customers and distribute flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
