General Manager - Speedco

Love's Travel Stops & Country Stores•Oak Grove, MO

About The Position

The Speedco General Manager is responsible for the smooth and efficient operation of a high-volume, multifaceted truck care facility. The role leads staff, including Service Advisors, to deliver exceptional customer service, manage processes, and execute strategies that improve sales and customer satisfaction. The position involves maintaining facility standards, managing inventory and finances, supporting employees, and addressing customer feedback.

Requirements

  • At least 2 years of management experience in retail, restaurant, travel stop or c-store, big box, grocery, or department store settings.
  • At least 2 years of experience managing operations with annual sales volume of $2 million or more.
  • At least 2 years of experience interpreting and affecting budgets and profit and loss statements.
  • At least 2 years of experience supervising and training 10 or more employees.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong organizational and multitasking abilities and attention to detail.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to frequently lift or move items weighing 50 pounds or more.
  • Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Responsibilities

  • Ensure the location is safe, clean, and well maintained, including exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
  • Oversee proper task execution, effective safety practices, scheduling and cash integrity, talent acquisition, employee development, and HR support functions.
  • Train and develop team members to maximize customer service.
  • Understand financial reporting, including profit and loss statements, and use it to make business changes and capitalize on opportunities.
  • Address customer feedback and improve the overall customer experience.

Benefits

  • Company-funded tuition assistance
  • Paid Time Off
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance beginning the first of the month after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit sharing through Love’s Shares
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