General Manager at KidStrong South Austin

KidStrong Texas • Austin, TX

1d • $50,000 - $65,000

About The Position

KidStrong South Austin is seeking a General Manager to create an environment where coaches, children, and families thrive. The role combines center operations, sales, team leadership, and hands-on coaching. The General Manager drives membership growth and customer satisfaction, maintains smooth center operations, leads and develops staff, and delivers KidStrong’s curriculum. The role includes coaching 3–5 classes per week and working four weekdays and one weekend shift.

Requirements

• Experience coaching children aged 15 months to 11 years.
• Ability to communicate comfortably with parents and guardians.
• Practical experience with Google, Microsoft, and social media platforms.
• CPR certification or willingness to obtain it.
• Ability to work in a physically demanding environment.
• Ability to set and uphold high standards and lead in alignment with KidStrong’s core values.
• Goal-oriented approach.
• Ability to teach and ensure effective transfer of knowledge.
• Professionalism under pressure and respectful treatment of others.
• High-energy, clear, and engaging presentation style.
• Ability to develop and nurture relationships.
• Strong organization and planning skills, including setting realistic goals.
• Clear written and verbal communication.
• Ability to balance team and individual responsibilities.
• Adaptability and openness to change and innovation.

Responsibilities

• Understand and manage center KPIs and financials.
• Build positive relationships with members, families, and the community.
• Maintain a clean center and ensure smooth operations.
• Delegate tasks and coordinate the team’s work.
• Work four weekdays and one weekend shift.
• Work with the team to set membership goals and fill class spots.
• Contact leads by phone and text and convert them into members.
• Arrange and attend local events.
• Inspire and develop the team.
• Recruit, onboard, and train coaches.
• Use KidStrong training tools to support professional development for yourself and others.
• Communicate through Slack and email.
• Deliver KidStrong’s curriculum and coach 3–5 classes per week.
• Use the KS Coaches App to monitor attendance and achievements.
• Complete Coach Certification through KidStrong HQ Training.
• Supervise the Assistant General Manager, Lead Coach, and other coaches.
• Collaborate with center team members and families, and coordinate with the Area Developer (Franchisee) and KidStrong HQ team members.

Benefits

• Competitive salary
• Paid time off
• Fun, energetic, and supportive work environment
• Opportunity to make a difference in children’s lives
• Ongoing professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed