General Manager at KidStrong North Austin
About The Position
The General Manager at KidStrong North Austin leads center operations, sales, staff development, and coaching to create an environment where coaches, children, and families thrive. The role focuses on financial and KPI performance, member satisfaction, smooth center operations, membership growth, and community engagement. The General Manager works four weekdays and one weekend shift and actively coaches three to five classes per week. The General Manager supervises the Assistant General Manager, Lead Coach, and other coaches; collaborates with center team members and families; and coordinates with the Area Developer (Franchisee) and KidStrong HQ team members. The role includes delivering KidStrong’s curriculum, tracking attendance and achievements in the KS Coaches App, and completing Coach Certification through KidStrong HQ Training.
Requirements
- Coaching experience with children aged 15 months to 11 years.
- Ability to communicate comfortably with parents and guardians.
- Practical experience with Google, Microsoft, and social media platforms.
- CPR certification or willingness to obtain it.
- Ability to work in a physically demanding environment.
Responsibilities
- Monitor center KPIs and financial performance.
- Build relationships with members, families, and the community.
- Maintain a clean center and smooth daily operations.
- Delegate tasks and coordinate the team’s work.
- Work four weekdays and one weekend shift.
- Work with the team to set sales goals, grow membership, and fill class spots.
- Contact leads by phone and text to convert them into members.
- Arrange and attend local events.
- Inspire and develop the team.
- Recruit, onboard, and train coaches.
- Use KidStrong training tools to support professional development for yourself and others.
- Communicate through Slack and email.
- Deliver the KidStrong curriculum and actively coach three to five classes per week.
- Use the KS Coaches App to monitor attendance and achievements.
- Complete Coach Certification through KidStrong HQ Training.
- Supervise the Assistant General Manager, Lead Coach, and other coaches.
- Coordinate with the Area Developer (Franchisee) and KidStrong HQ team members.
Benefits
- Competitive salary.
- Paid time off.
- Fun, energetic, and supportive work environment.
- Opportunity to make a difference in children’s lives.
- Ongoing professional development and career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
