General Manager at KidStrong Cypress

KidStrong Texas • Cypress, TX

1d • $50,000 - $65,000

About The Position

KidStrong is seeking a General Manager for its Cypress center to create an environment where coaches, children, and families thrive. The role focuses on driving sales and member satisfaction, maintaining center operations, and ensuring an extraordinary experience for the KidStrong community. The General Manager works four weekdays and one weekend shift and actively coaches three to five classes per week. The role reports to Sheri McDonald and supervises the Assistant General Manager, Lead Coach, and other coaches, while collaborating with center team members, families, the Area Developer (Franchisee), and KidStrong HQ team members.

The General Manager leads center operations, membership sales, recruiting and staff development, and hands-on coaching. They use KidStrong training tools to support professional development and must complete Coach Certification through KidStrong HQ Training.

Requirements

• Experience coaching children aged 15 months to 11 years.
• Ability to communicate comfortably with parents and guardians.
• Practical experience with Google, Microsoft, and social media platforms.
• CPR certification or willingness to obtain it.
• Ability to set and uphold high standards and lead in line with KidStrong's core values.
• Goal-oriented approach and ability to support achievement of KidStrong's goals.
• Ability to teach and ensure effective transfer of knowledge.
• Professionalism under pressure and respectful treatment of others.
• High energy and clear communication when engaging groups.
• Ability to develop and nurture relationships.
• Organizational skills, including planning activities and setting realistic goals.
• Clear and informative verbal and written communication.
• Ability to balance team and individual responsibilities.
• Adaptability and openness to change and innovation.
• Ability to work in a physically demanding environment.

Responsibilities

• Understand center KPIs and financials.
• Build positive relationships with coaches, children, families, and members.
• Maintain a clean center and smooth operations.
• Delegate tasks to the team.
• Work four weekdays and one weekend shift.
• Work with the team to set membership goals and fill class spots.
• Contact leads by phone and text and convert them into KidStrong members.
• Arrange and attend local events.
• Inspire and develop the team.
• Recruit, onboard, and train coaches.
• Use KidStrong training tools to support professional development.
• Communicate through Slack and email.
• Deliver KidStrong's curriculum and coach three to five classes per week.
• Use the KS Coaches App to monitor attendance and achievements.
• Complete Coach Certification through KidStrong HQ Training.
• Supervise the Assistant General Manager, Lead Coach, and other coaches.

Benefits

• Competitive salary
• Paid time off
• Fun, energetic, and supportive work environment
• Ongoing professional development
• Opportunity to make a difference in children's lives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed