General Manager (01101) 953 Washtenaw Ave

Domino's Franchise•Ypsilanti, MI
•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. The posting describes a flexible, on-the-job training environment and opportunities for advancement within Domino’s, including progression to franchise ownership or corporate operations. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Delivery-related tasks may include delivering products and promotional materials in a designated area. Work involves standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and driving, as well as exposure to hot and cold temperatures, food odors, dust, sharp edges, moving parts, and sometimes adverse weather.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with calculator use if needed.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle usable for deliveries.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while expecting the same from team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Provide customer service and contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products and flyers or door hangers within the designated delivery area when required.
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